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PENNYMAC

4.5

About this business

Location details

251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.53,386 reviews
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Craig H.'s profile image
Craig H. 
6 years ago

The process was very pleasant and mostly easy and smooth. 

Sergio H.'s profile image
Sergio H. 
6 years ago

The process was amazing! Much faster than I anticipated. Items I had questions about were answered rapidly and the team did not get annoyed or upset with me asking so many questions. It was smooth sailing and great service through and through. 

THOMAS B.'s profile image
THOMAS B. 
6 years ago

none 

WAYMOND M.'s profile image
WAYMOND M. 
6 years ago

Very satisfied with the process!! 

RICHARD M.'s profile image
RICHARD M. 
6 years ago

Linda Frazier did what she said she would do. Her promptness and information she provided was spot on. She provided a high level of service that any customer should expect, but she exceeded my expectations. This made the entire process pleasant, and the next thing I knew someone was coordinating my closing. This is not my first refinance, but this was by far the easiest. Thanks for helping me and my family save money on our mortgage payments during this Coronavirus pandemic. Truly a blessing! 

FORREST M.'s profile image
FORREST M. 
6 years ago

Very professional and quick to respond to questions and concerns. Great customer service. 

CHRISTOPHER H.'s profile image
CHRISTOPHER H. 
6 years ago

The process was very easy and I didn't have any issues. I really appreciated the constant communication and outreach from Erandeny! 

JENNIFER D.'s profile image
JENNIFER D. 
6 years ago

The process moved pretty smoothly and, even though the COVID shutdown happened during it, we still closed on time. So, I'm happy with the refinance process and happy to keep my loan at PennyMac. 

James B.'s profile image
James B. 
6 years ago

Our third mortgage with Pennymac. Always prompt, courteous and knowledgeable. Martha was so helpful and easy to work with. Great people at Pennymac. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 3,386 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.