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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.53,399 reviews
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THOMAS M.'s profile image
THOMAS M. 
on Birdeye

4 years ago

Stephen Cadigan was great. The first half of our process wasn't so smooth, but once it got into Stephen's hands things got better. The biggest thing I appreciated was the communication. He always emailed/called back in a very timely manner, let us know every step of the way what was going on. 

Thomas T.'s profile image
Thomas T. 
on Birdeye

4 years ago

Loan took way too long....I know and understand work environments changed with the Covid 19 pandemic and subsequent isolation rules. But this loan was applied for over 60 days before any California shutdown. It should have been much further along Along with that point and able to close. Emails and phone calls not returned promptly if at all. All in all I’m very pleased with my experience with PennyMac, and I will chalk this up to a one time mediocre experience due to the Covid pandemic.... 

TODD C.'s profile image
TODD C. 
on Birdeye

4 years ago

Excellent service 

BARRY F.'s profile image
BARRY F. 
on Birdeye

4 years ago

Every step was communicated along the way. 

CHARLES M.'s profile image
CHARLES M. 
on Birdeye

4 years ago

Everything was so smooth and easy! Thank you so much! 

Nelsie R.'s profile image
Nelsie R. 
on Birdeye

4 years ago

A very clear and smooth process since the beginning to the end! Thanks for your help and having my best interests in mind! 

AUDRA T.'s profile image
AUDRA T. 
on Birdeye

4 years ago

Thanks for moving the refi so quickly even with the current COVID outbreak. 

Sergio H.'s profile image
Sergio H. 
on Birdeye

4 years ago

The process was amazing! Much faster than I anticipated. Items I had questions about were answered rapidly and the team did not get annoyed or upset with me asking so many questions. It was smooth sailing and great service through and through. 

THOMAS B.'s profile image
THOMAS B. 
on Birdeye

4 years ago

none 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 3,399 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.