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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.53,399 reviews
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WALTER E.'s profile image
WALTER E. 
on Birdeye

4 years ago

The process was easy yet professional. The approval and closing process was quick. 

REID P.'s profile image
REID P. 
on Birdeye

4 years ago

Technology worked great to receive and send documents. Process was fairly straightforward and easy from start to finish. Overall would recommend to others. 

DENNIS T.'s profile image
DENNIS T. 
on Birdeye

4 years ago

Everything was handled very well. 

MICHAEL R.'s profile image
MICHAEL R. 
on Birdeye

4 years ago

Clear communication 

William Yeske I.'s profile image
William Yeske I. 
on Birdeye

4 years ago

Debora was awesome during the process. I was frustrated with some of the elements that were supposed to be communicated but I want to say that Debora was the one person that had her game together for the process. Ryan Tang was shot multiple e-mails as well as a phone message from myself and I NEVER HEARD BACK FROM HIM. In the end, Debora was the one I was able to communicate with and make this loan something I was able to sign off on with a clear conscious. 

Jamie M.'s profile image
Jamie M. 
on Birdeye

4 years ago

I liked getting a weekly phone call from Linda even if it was just to say “we’re still on track, nothing further is needed.” Otherwise I’d have thought they’d forgotten about me since we closed about 15 days later than we thought we would. 

MARK T.'s profile image
MARK T. 
on Birdeye

4 years ago

pennymac should had been willing to do some lender credits from step one 

WILLIAM B.'s profile image
WILLIAM B. 
on Birdeye

4 years ago

Good rate and communications. I do wish I could have renegotiated the lowest rate that occurred within the 6 weeks it took to close. There were a couple days the rate was 2.5%, but I ended up staying at 2.75% 

Latasha M.'s profile image
Latasha M. 
on Birdeye

4 years ago

Waiting to the last minute to request for documents 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 3,399 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.