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251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
The process was easy yet professional. The approval and closing process was quick.
Technology worked great to receive and send documents. Process was fairly straightforward and easy from start to finish. Overall would recommend to others.
Everything was handled very well.
Clear communication
Debora was awesome during the process. I was frustrated with some of the elements that were supposed to be communicated but I want to say that Debora was the one person that had her game together for the process. Ryan Tang was shot multiple e-mails as well as a phone message from myself and I NEVER HEARD BACK FROM HIM. In the end, Debora was the one I was able to communicate with and make this loan something I was able to sign off on with a clear conscious.
I liked getting a weekly phone call from Linda even if it was just to say “we’re still on track, nothing further is needed.” Otherwise I’d have thought they’d forgotten about me since we closed about 15 days later than we thought we would.
pennymac should had been willing to do some lender credits from step one
Good rate and communications. I do wish I could have renegotiated the lowest rate that occurred within the 6 weeks it took to close. There were a couple days the rate was 2.5%, but I ended up staying at 2.75%
Waiting to the last minute to request for documents
PENNYMAC has a 4.5 star rating with 3,385 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.