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251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
A very simple and expeditious process. Well done !!!
Better communication with regards to documentation. It is unpleasant to continually load the same documents more than once.
Process was quick and straightforward.
Clear communication from beginning to end; easy documentation requirements; prompt closing.
Everything happened quicker then expected and when I had concerns about the payment or rate the Pennymac team worked hard to get me the answers my wife and I had
They all deserve a raise
The lack of communication after the the loan application until closing was not acceptable. There was never a phone. All to review what was needed and to finalize rate, pmts, term, Down pmt etc before closing everything was electronic and not easy to understand . I don’t even Know if the discounts were applied since we are existing customers ... even our payoff info and escrow refund was mailed to our old address I had to ge get it... pretty sad.
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Great Retention Program. Good customer for a difficult time going on. They found a way to get it done! A+
PENNYMAC has a 4.5 star rating with 3,385 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.