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PENNYMAC
- Mortgage Lenders
- Pasadena, CA
About this business
Location details
251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Better communication with regards to documentation. It is unpleasant to continually load the same documents more than once.
Process was quick and straightforward.
Clear communication from beginning to end; easy documentation requirements; prompt closing.
Everything happened quicker then expected and when I had concerns about the payment or rate the Pennymac team worked hard to get me the answers my wife and I had
They all deserve a raise
The lack of communication after the the loan application until closing was not acceptable. There was never a phone. All to review what was needed and to finalize rate, pmts, term, Down pmt etc before closing everything was electronic and not easy to understand . I don’t even Know if the discounts were applied since we are existing customers ... even our payoff info and escrow refund was mailed to our old address I had to ge get it... pretty sad.
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Great Retention Program. Good customer for a difficult time going on. They found a way to get it done! A+
I was kept well informed and the process was straightforward and simple. It actually went through quicker than I thought it would.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 3,388 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.