PENNYMAC

ROGER M. 

on Birdeye

5 years ago

A very simple and expeditious process. Well done !!! 

HENRY FRAMPTON I. 

on Birdeye

5 years ago

Outstanding service done very professionally. The entire process was conducted flawlessly in a very timely manner. 

CHRISTIAN L. 

on Birdeye

5 years ago

Ease of process 

TENISE W. 

on Birdeye

5 years ago

Several aspects of the process were miscommunicated and we still have unanswered questions but the entire team has stopped responding to my husband and my questions. The major inaccuracies and unanswered questions: - The closing would be a front porch closing, no one would have to come in the house- This was NOT true, the notary had never even heard of this - Closing refund was lower than discussed- no explanation - Refund for appraisal- promised at the start of the process but nothing was del 

KENNETH GRAHAM J. 

on Birdeye

5 years ago

Outstanding service. The only issue I had was the first notary public did not show. 

Marianela P. 

on Birdeye

5 years ago

I personally thank God for putting Paul Williams in my path because even though he wasn’t the person that I first started the refinance with. But yet he was always willing to help me when I reached out to him with questions I needed to know. Overall Paul is an amazing Joan officer who went the extra MILE for me so that my refinance was completed. Thank you Paul for your Excellent service and I will definitely be here for you if you ever need my word of trust for future business 🙏🏼 

Eva L. 

on Birdeye

5 years ago

Every one have to be on the same page. Because wen I call for information every body told me deferent information 

CARRIE D. 

on Birdeye

5 years ago

Simple! 

MICHAEL C. 

on Birdeye

5 years ago

The process was simple and straightforward. It helped that they PennyMac already held my loan and had all the leg work done.