This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Pasadena, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Linda Frazier was outstanding, friendly, courtious, prompt and kept me updated regularly. Can't say as much for the escrow dept. They paid out part of the refund that was supposed to be covered by the loan. Big thank you to Linda for all her help !
Easy process and glad we did it.
The process was easier with PennyMac compared to another lender we have used in the past. However, there were times we received requests to send the same documents over and over. Overall, the process was quick and we closed on time.
Our long-time bank beat PennyMac's rate by 1/8 point. We decided to continue with PennyMac because we had received excellent service, including a promise to close quickly. The quick closing made up for the 1/8 point rate difference because of hoe much we were saving on interest versus the old loan.
Bb
The team at Penny Mac was terrific! They made my loan experience very pleasant. I am very happy with the overall customer service experience that I received. Refinancing my home with Penny Mac was definitely worth it. I will recommend Penny Mac to all my friends and family.
Linda was awesome and very attentive! Thank you Linda!
Great customer service from start to finish. I loved the communication through email and having a team and knowing who I was talking to. In this world full of scammers it gave me security by the email stating it was from my MAC team and I knew who was supposed to be contacting me. I was also given notification of the person who would be doing the closing paperwork. Just really liked the security of it.
All questions were answered timely and thoroughly. Very easy process to refinance our current mortgage at a much lower rate.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 3,385 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.