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PENNYMAC
- Mortgage Lenders
- Pasadena, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Great customer service from start to finish. I loved the communication through email and having a team and knowing who I was talking to. In this world full of scammers it gave me security by the email stating it was from my MAC team and I knew who was supposed to be contacting me. I was also given notification of the person who would be doing the closing paperwork. Just really liked the security of it.
The people made it great. They were professional, caring and helped us throughout the process.
From the initial contact with PennyMac, I knew we were going to refinance through them. Robert Dickey did an excellent job getting us the best quote (we had 5 different mortgage companies we were working with). He explained everything in easy to understand terms and we were very pleased with our end results. He explained the Mac Team approach and Paul Williams was patient as we continued through the online process. We were able to sign closing documents within 30 days!!!
getting a phone call every week to notify me of the progress of my loan.
They are great and very friendly.
Professional, courteous, knowledgeable, prompt, overall great experience and very satisfied. Thank you.
Great guidance of the process and timely updates from Richard.
no comments
I really enjoy that everything was done in a timely matter and the communication was via email was very convenient for me
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 3,386 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.