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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.53,386 reviews
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WAYNE R.'s profile image
WAYNE R. 
5 years ago

Johnnie did a great job explaining all the details and any options that were available. The MY Mac team kept me updated throughout the whole process! Closing was easy and quick. Overall good experience. 

Eric H.'s profile image
Eric H. 
5 years ago

thank you 

Eva KARIN MARGARETA B.'s profile image
Eva KARIN MARGARETA B. 
5 years ago

Ryan Tang and all the people that I communicated with. 

Santos T.'s profile image
Santos T. 
5 years ago

Had pay extra money for Loan , I been a good Customer for last 3 years 

EDUARDO T.'s profile image
EDUARDO T. 
5 years ago

Even though the whole process took way longer than I expected it was stress free. The PennyMac team were there always ready to provide me assistance and answer all the questions I had along the way. 

Blake M.'s profile image
Blake M. 
5 years ago

John Dorey was fantastic to worth with. He answered so many questions from me during a several month process leading up the loan. The issues started though when we were handed off to the loan closing team. We were asked for several documents multiple times as they had lost them. We were given 4 different closing disclosures (all of them were wrong). It was only corrected once I reached back out to John and had him step back into the process. Overall I would do another loan with PennyMac though. 

Jason P.'s profile image
Jason P. 
5 years ago

David was excellent at communicating the process, what was required and great at returning phone calls and e-mails. 

Timothy T.'s profile image
Timothy T. 
5 years ago

thank you 

Stephen A.'s profile image
Stephen A. 
5 years ago

Very quick and efficient. Couldn't ask for nicer people to deal with! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 3,386 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.