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251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States
Get directions| Weekday | Schedule | Status | 
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed | 
Johnnie did a great job explaining all the details and any options that were available. The MY Mac team kept me updated throughout the whole process! Closing was easy and quick. Overall good experience.
thank you
Ryan Tang and all the people that I communicated with.
Had pay extra money for Loan , I been a good Customer for last 3 years
Even though the whole process took way longer than I expected it was stress free. The PennyMac team were there always ready to provide me assistance and answer all the questions I had along the way.
John Dorey was fantastic to worth with. He answered so many questions from me during a several month process leading up the loan. The issues started though when we were handed off to the loan closing team. We were asked for several documents multiple times as they had lost them. We were given 4 different closing disclosures (all of them were wrong). It was only corrected once I reached back out to John and had him step back into the process. Overall I would do another loan with PennyMac though.
David was excellent at communicating the process, what was required and great at returning phone calls and e-mails.
thank you
Very quick and efficient. Couldn't ask for nicer people to deal with!
PENNYMAC has a 4.5 star rating with 3,388 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.