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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.53,399 reviews
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Jorge H.'s profile image
Jorge H. 
on Birdeye

4 years ago

Very pleasant working with Penny Mac, jury and Ana everything went down really smooth thank you guys 

Christopher T.'s profile image
Christopher T. 
on Birdeye

4 years ago

William was great. His and my personality meshed very well together. Give him a raise. 

Anthony G.'s profile image
Anthony G. 
on Birdeye

4 years ago

David was awesome, very knowledgeable and helpful, he explained everything and how it worked every step of the way. He did not ask for anything without a detailed explanation of why he needed it and he was able to get everything done on an accelerated timeline. 

SHARA J.'s profile image
SHARA J. 
on Birdeye

4 years ago

Quickly addressing concerns when errors were made. 

Mario T.'s profile image
Mario T. 
on Birdeye

4 years ago

N/a 

Jacquelyn C.'s profile image
Jacquelyn C. 
on Birdeye

4 years ago

The communication was great between loan officer, assistant and me and my husband. The process was smooth and quick. 

MILDRED R.'s profile image
MILDRED R. 
on Birdeye

4 years ago

Very friendly and helpful that's is what great about it 

John B.'s profile image
John B. 
on Birdeye

4 years ago

All persons were friendly and polite. Answered my questions and explained how the process works. 

Danielle M.'s profile image
Danielle M. 
on Birdeye

4 years ago

Closing documents were received late with new numbers each time. It seems like no one communicates with each other at PennyMac. So much so that I had to request an email confirmation fo every discussion I had on the phone because I couldn’t trust anyone to do what they said they would do. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 3,399 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.