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251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Very pleasant working with Penny Mac, jury and Ana everything went down really smooth thank you guys
William was great. His and my personality meshed very well together. Give him a raise.
David was awesome, very knowledgeable and helpful, he explained everything and how it worked every step of the way. He did not ask for anything without a detailed explanation of why he needed it and he was able to get everything done on an accelerated timeline.
Quickly addressing concerns when errors were made.
N/a
The communication was great between loan officer, assistant and me and my husband. The process was smooth and quick.
Very friendly and helpful that's is what great about it
All persons were friendly and polite. Answered my questions and explained how the process works.
Closing documents were received late with new numbers each time. It seems like no one communicates with each other at PennyMac. So much so that I had to request an email confirmation fo every discussion I had on the phone because I couldn’t trust anyone to do what they said they would do.
PENNYMAC has a 4.5 star rating with 3,385 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.