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251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Great overall experience. Quick and easy.
One of your co work were terrible communication. We had to send 4 th time on email for home owner insurance and some another info third time plus we had no idea why wrong info appeared on our documents. It was not relax for us due lack communication.
Dealing with bailey was great towards the end of the loan process there was a lot of trouble
Regular, friendly updates. Great customer service interactions and an overall smooth process.
The whole experience was great from beginning to end. They explain everything to me with great detail. I was extremely happy with the whole loan process. I would and I have recommended PennyMac to my friends. thank you R.G.
Clarity of presentation of documents and positive attitude of all your staff.
Mr. Mann provided outstanding service and support
The process was not stressful or filled with last minute requests for information. Communication and customer service was excellent. Overall a very positive experience.
The process was simple and I was able to sign all of the documents at home as the notary came to us.
PENNYMAC has a 4.5 star rating with 3,385 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.