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PENNYMAC

4.5

About this business

Location details

251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.53,389 reviews
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James S.'s profile image
James S. 
5 years ago

Great overall experience. Quick and easy. 

JeanPierre B.'s profile image
JeanPierre B. 
5 years ago

Tony was so helpful in getting my home mortgage that I reached out to him out to refinance my home when the rates dropped a year later. 

Nicholas S.'s profile image
Nicholas S. 
5 years ago

One of your co work were terrible communication. We had to send 4 th time on email for home owner insurance and some another info third time plus we had no idea why wrong info appeared on our documents. It was not relax for us due lack communication. 

Skyler C.'s profile image
Skyler C. 
5 years ago

Dealing with bailey was great towards the end of the loan process there was a lot of trouble 

Joseph L.'s profile image
Joseph L. 
5 years ago

Regular, friendly updates. Great customer service interactions and an overall smooth process. 

ROY G.'s profile image
ROY G. 
5 years ago

The whole experience was great from beginning to end. They explain everything to me with great detail. I was extremely happy with the whole loan process. I would and I have recommended PennyMac to my friends. thank you R.G. 

Doreen F.'s profile image
Doreen F. 
5 years ago

Clarity of presentation of documents and positive attitude of all your staff. 

Rebecca B.'s profile image
Rebecca B. 
5 years ago

The process was not stressful or filled with last minute requests for information. Communication and customer service was excellent. Overall a very positive experience. 

Richard B.'s profile image
Richard B. 
5 years ago

The process was simple and I was able to sign all of the documents at home as the notary came to us. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 3,389 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.