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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.53,399 reviews
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Alan E.'s profile image
Alan E. 
on Birdeye

2 years ago

…the entire process was fast and easy with no fuss whatsoever…my wife and I actually enjoyed the experience and have shared it with family and friends…Karina was a great facilitator and was very helpful…thanks… 

Branden M.'s profile image
Branden M. 
on Birdeye

2 years ago

Way to much to put in a text. From start to finish it was lies. When I have to step in and explain what I'd wrong its a problem! Especially being that you charged me thousands of dollars for zero communication and empty promises. This was a terrible experience and if I haven't already been financially in dept to this transaction I would have walked away .. 

Anita V.'s profile image
Anita V. 
on Birdeye

2 years ago

90% of my loan was not handled by Ms. Babalola, but when it was turned over to her, I found it extremely challenging to contact her when questions arose. I was never given a phone number or way of contacting her, and I could never get questions efficiently addressed unless I searched for the explanation myself. 

Palani B.'s profile image
Palani B. 
on Birdeye

2 years ago

Great Service!! 

Kevin C.'s profile image
Kevin C. 
on Birdeye

2 years ago

You had too many people involved and we didn't know who to address questions to. Also, final numbers and expectations could have been a great deal clearer along with the date in which we were going to close- there was a bit of miscommunication at the end. 

ZACHARY I.'s profile image
ZACHARY I. 
on Birdeye

2 years ago

Dependable and accurate 

Jeffrey T.'s profile image
Jeffrey T. 
on Birdeye

2 years ago

Went through in 3 weeks. 5 Stars 

Eric W.'s profile image
Eric W. 
on Birdeye

2 years ago

They were committed to helping and kept in good communication. 

Justin T.'s profile image
Justin T. 
on Birdeye

2 years ago

Eliana was truly the difference between and ok experience and a great experience. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 3,399 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open on Monday at 6:00 a.m.