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PENNYMAC
- Mortgage Lenders
- Pasadena, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The First Lady I spoke to is amazing and when I needed answers. Candice Williams was very qualified an honest. Yesenia seemed to busy to follow through. I had concern with Rates, even when mortgage was cancelled direct payment still came out of checking account which she said it was under control, weeks later still did not know then check was issued plus my bank put money back, Jessica said cash the check… Still do not get why exact home next to me a month prior was $20 K more then my appraisal… It’s done now but I am n... read more
Ivonne was great to work with. The process was easy and quick.
Smooth, easy process from beginning to end. Mario was terrific!
Linda Frazier, the individual, is a gem. I gave a GREAT experience review ONLY because of her. PennyMac, the company, is incompetent. The invasive documentation requests for a simple lateral no-cash out refi were insulting and tortuous. PennyMac's right hand is clueless about its left hand. I was bounced around to 3 different loan officers. I'm sorry I ever undertook the project. It was not worth the aggravation.
Our PennyMac home refinance process was quick, streamlined and easy to understand. Email communication was excellent and their document upload process was simple. I would use PennyMac again in the future.
Had to give the same information too many times or didn't get to the correct person
Didn’t feel my questions were always answered.
Very easy process to refinance They were able to match a rate I had from another lender. I wanted to stay with Penny Mac as they had my loan before and I really like their loan servicing, customer service, and website.
Meghan is the greatest.super nice ,very knowledgeable and amazing communication.i would work with her any day again
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 3,386 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.