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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.53,399 reviews
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Deborah H.'s profile image
Deborah H. 
on Birdeye

2 years ago

The First Lady I spoke to is amazing and when I needed answers. Candice Williams was very qualified an honest. Yesenia seemed to busy to follow through. I had concern with Rates, even when mortgage was cancelled direct payment still came out of checking account which she said it was under control, weeks later still did not know then check was issued plus my bank put money back, Jessica said cash the check… Still do not get why exact home next to me a month prior was $20 K more then my appraisal… It’s done now but I am n... read more

April B.'s profile image
April B. 
on Birdeye

2 years ago

Ivonne was great to work with. The process was easy and quick. 

Lynda I.'s profile image
Lynda I. 
on Birdeye

2 years ago

Smooth, easy process from beginning to end. Mario was terrific! 

Gregory B.'s profile image
Gregory B. 
on Birdeye

2 years ago

Our PennyMac home refinance process was quick, streamlined and easy to understand. Email communication was excellent and their document upload process was simple. I would use PennyMac again in the future. 

RONNIE H.'s profile image
RONNIE H. 
on Birdeye

2 years ago

Had to give the same information too many times or didn't get to the correct person 

Alex J.'s profile image
Alex J. 
on Birdeye

2 years ago

Didn’t feel my questions were always answered. 

Darryl H.'s profile image
Darryl H. 
on Birdeye

2 years ago

I decided to refinance with PENNYMAC my original lender. The process was very very smooth, from the very first phone call to the last communication stating that my loan was closing was seamless. I want to thank the whole PENNYMAC team for the smooth process. I got an excellent rate and I’m extremely happy. In my opinion and I’m a retired Fire Captain PENNYMAC is the only way to go. 

Alfredo Garza J.'s profile image
Alfredo Garza J. 
on Birdeye

2 years ago

Very easy process to refinance They were able to match a rate I had from another lender. I wanted to stay with Penny Mac as they had my loan before and I really like their loan servicing, customer service, and website. 

Raphaela M.'s profile image
Raphaela M. 
on Birdeye

2 years ago

Meghan is the greatest.super nice ,very knowledgeable and amazing communication.i would work with her any day again 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 3,399 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open on Monday at 6:00 a.m.