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251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Thank you!
I do not think Linda was very helpful at all. Luckily I had bought a home before so I knew the process. Had I not know what to expect I believe the loan would not have made it through on time of it was completed at all
Eliana was awesome to work with.
Lower rate!
As a company PennyMac has been easy to deal with, thorough, and quick to respond. Much of this was due to Britnee and her services. She was great to work with and very pleasant. She always communicated to me what was needed and worked with me to make sure everything was correct.
Excellent experience start to finish. Required documents were communicated clearly and the whole refinance process took less than 3 weeks to complete. Especially liked the title signing process occurring at my house.
Your phone connections and computer response time (even as seen by your in-house representatives) were glacial, but once I got past the first level application, and connected to Maria, things began to move nicely. She was available, attentive and accurate with her data and her instructions. And when we had a discrepancy on whether our taxes were paid or not paid, she was able to iron out the difference and beat the estimated closing date by 2 weeks.
Easy to contact and communication with sale person
Crystal did great but her co workers failed to cover for her in her absence
PENNYMAC has a 4.5 star rating with 3,385 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.