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PENNYMAC

4.5

About this business

Location details

251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.53,386 reviews
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Raymond P.'s profile image
Raymond P. 
4 years ago

Noemy was Excellent and She took care of any problems or questions, ASAP, GREAT SERVICE 

Kathrine G.'s profile image
Kathrine G. 
4 years ago

Excellent service 

Mindi B.'s profile image
Mindi B. 
4 years ago

Christa Keren was in my opinion the one that made this loan process a wonderful experience! 

Steven P.'s profile image
Steven P. 
4 years ago

Thank you Linda 

Deborah H.'s profile image
Deborah H. 
4 years ago

The First Lady I spoke to is amazing and when I needed answers. Candice Williams was very qualified an honest. Yesenia seemed to busy to follow through. I had concern with Rates, even when mortgage was cancelled direct payment still came out of checking account which she said it was under control, weeks later still did not know then check was issued plus my bank put money back, Jessica said cash the check… Still do not get why exact home next to me a month prior was $20 K more then my appraisal… It’s done now but I am n... read more

April B.'s profile image
April B. 
4 years ago

Ivonne was great to work with. The process was easy and quick. 

Lynda I.'s profile image
Lynda I. 
4 years ago

Smooth, easy process from beginning to end. Mario was terrific! 

Jesse Gilbert J.'s profile image
Jesse Gilbert J. 
4 years ago

All around great work 

Mark Z.'s profile image
Mark Z. 
4 years ago

Linda Frazier, the individual, is a gem. I gave a GREAT experience review ONLY because of her. PennyMac, the company, is incompetent. The invasive documentation requests for a simple lateral no-cash out refi were insulting and tortuous. PennyMac's right hand is clueless about its left hand. I was bounced around to 3 different loan officers. I'm sorry I ever undertook the project. It was not worth the aggravation. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 3,386 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.