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PENNYMAC
- Mortgage Lenders
- Pasadena, CA
About this business
Location details
251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The communication and expectations were not clear or explained, when we had questions, they were not answered in a timely manner leaving our application to "time out" and have to be restarted. No one told us closing costs would be over 20K, that was an amazing surprise at the end. This was a horrible experience, and we found out we had more options to refinance after we closed, we feel misled and taken advantage of also. To make this a better experience, the contact person should communicate clearly, timely, include all deta... read more
My refinance was super quick and easy, couldn't be happier.
I had twice and i didn't succeed it was you guys that made it through with me I say big thanks
Simple, easy & no hidden issues…. The process was accurate and they are always helpful answering questions. The explanation on different mortgage structures was eye opening along with confidence that we were making the right decision…
Process was easier than expected.
Great experience with PennyMac.
Nothing specific. Just not that memorable. So the experience was good, just not great.
Seemless process with clearly defined timeline and communication.
Overall Good easy transaction except at the end when there was some confusion with my wife’s name.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 3,386 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.