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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.53,399 reviews
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Rachel N.'s profile image
Rachel N. 
on Birdeye

2 years ago

My refinance was super quick and easy, couldn't be happier. 

ZERITA B.'s profile image
ZERITA B. 
on Birdeye

2 years ago

My total experience was accurate and straight to the point. 

Frederick Cummings I.'s profile image
Frederick Cummings I. 
on Birdeye

2 years ago

It was efficient and quick and the closing on our apartment was a bonus before the close of 2021! When we needed help all our questions were answered in a timely manner. 

Jody S.'s profile image
Jody S. 
on Birdeye

2 years ago

Linda was AWESOME! I don't want this to affect her. The team kept asking for other items after I was told it was complete, she was the messenger. 

Emeka I.'s profile image
Emeka I. 
on Birdeye

2 years ago

Linda Frazier is very professional, a great communicator and helpful. 

Philip S.'s profile image
Philip S. 
on Birdeye

2 years ago

Very professional, highly efficient. 

Mark S.'s profile image
Mark S. 
on Birdeye

2 years ago

This was a very cumbersome process to administer. Yesenia did a good job with the process but surely the process itself and the number of steps could be improved for further gains in customer satisfaction. 

Tara P.'s profile image
Tara P. 
on Birdeye

2 years ago

Seemless process with clearly defined timeline and communication. 

GLENN K.'s profile image
GLENN K. 
on Birdeye

2 years ago

While the beginning and end of the process moved quickly, things really bogged down during the middle. Processing the documents took a long time. In addition, communication between the different teams could have been improved; i.e., we made it quite clear that we wanted our Bank of America line of credit to be paid off rather than going through a subordination process which would have delayed things. Yet, the team that was handling our loan apparently were unaware of this and proceeded with the subordination process, which c... read more

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 3,399 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.