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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,800 reviews
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Yvonne Cabrera R.'s profile image
Yvonne Cabrera R. 
2 years ago

First of all, thank you for your excellent assistance from the entire process. We would like to claim an invoice for the proof of payment of the appraisal cost for the payment generated or to receive a credit for the difference.Thank you! 

Business response:

Hi Yvonne - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Larry B.'s profile image
Larry B. 
2 years ago

Tony and Tyra were 👍  

Business response:

Hi Larry - Your feedback is greatly appreciated. Thank you for the review. 

Clifford W.'s profile image
Clifford W. 
2 years ago

I’m very happy with PennyMac and the great service provided by everyone involved.  

Business response:

Thank you for the positive rating, Clifford! We hope you have a wonderful day. 

Marion H.'s profile image
Marion H. 
2 years ago

Everything was great  

Business response:

Thank you for the positive rating, Marion! We hope you have a wonderful day. 

Eric T.'s profile image
Eric T. 
2 years ago

Fast and friendly. 

Business response:

Hi Eric - Thank you so much for the review! Please text us at (805) 716-6348 if you ever have any questions. We hope you have a great day. Standard text messaging rates may apply* 

Cheyanna T.'s profile image
Cheyanna T. 
2 years ago

This company is terrible. I didn’t know it was legal to seek a house from under someone. Just this past January had to bury my mother and they decided to sell her house from under me while still living there and getting it into my name. They were given the paper from the court that the house needs to be put under my name and they sent me through bullshit. A week later got a notice saying I need to get out for the new buyer. Apparently this isn’t the first time they have done this according to the buyer. 1 star is still to m... read more

Business response:

Hi Cheyanna - At Pennymac, providing our customers with an exceptional experience is our top priority. We'd like to improve your experience with us and help you in any way we can. Please text us at (805) 716-6348. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Linda B.'s profile image
Linda B. 
2 years ago

You guys were awesome and answered all of my questions in a timely manner. It was a pleasure working with you.  

Business response:

Thank you for taking the time to share your experience with us, Linda. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Stephanie P.'s profile image
Stephanie P. 
2 years ago

Destini Schroder was very courteous and helpful during the entire process. She kept me informed of the steps and ensured I was comfortable and kept up to date of the process. 

Business response:

Thank you for the support, Stephanie! We're happy to hear you had a positive experience with us. Please give us a call if you ever need assistance in the future. 

JOSUE M.'s profile image
JOSUE M. 
2 years ago

Quick,great service,very patent.  

Business response:

Hi Josue - Your feedback is greatly appreciated. Thank you for the review. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,800 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.