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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,001 reviews
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ADRIAN M.'s profile image
ADRIAN M. 
2 years ago

Easy process. Everyone was pleasant to work with and very professional. 

Business response:

Hi Adrian - Your feedback is greatly appreciated. Thank you for the review. 

Louise S.'s profile image
Louise S. 
2 years ago

They are the worst mortgage company we have done business with - you can't make a payment on Sunday or Holidays - come into the 21st century. We were never advised of that and just recently found out how you scam Vets. Since I have had several late charges no one ever advised me of that -you are a scam and I am sorry our loan was sold to you - never again 

Business response:

We appreciate your review, Louise. If you're interested in discussing this further, please text us at (805) 716-6348. Thank you. Standard text messaging rates may apply* 

Thomas B.'s profile image
Thomas B. 
2 years ago

The process went very well, it was quick and easy I did think the fees could be a little less but overall it was a good process 

Business response:

Thank you for the positive review, Thomas! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

JULIANNE B.'s profile image
JULIANNE B. 
2 years ago

has been so amazing answering all my questions! And getting back to me very fast with answers 

Business response:

Thank you for the positive review, Julianne! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Tamera D.'s profile image
Tamera D. 
2 years ago

James was fantastic to work with. Pleasant and professional 

Business response:

Hi Tamera - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Lori C.'s profile image
Lori C. 
2 years ago

Norma was excellent. She made the process easy and smooth. 

Business response:

Hi Lori - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Zachary S.'s profile image
Zachary S. 
2 years ago

James Bruce and Anna Eng were exceptional to work with. Both worked hard to provide us the most favorable terms possible and were with us every step of the way. I cannot emphasize enough how responsive they were. It was such a great experience. 

Business response:

Thank you for the positive rating, Zachary! We hope you have a wonderful day. 

ALVIN D.'s profile image
ALVIN D. 
2 years ago

Liem in particular was very helpful through the process 

Business response:

Hi Alvin - Your feedback is greatly appreciated. Thank you for the review. 

Brian W.'s profile image
Brian W. 
2 years ago

Great team, great job and fast 

Business response:

Thank you for taking the time to share your experience with us, Brian. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,001 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.