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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Easy process. Everyone was pleasant to work with and very professional.
Business response:
Hi Adrian - Your feedback is greatly appreciated. Thank you for the review.
They are the worst mortgage company we have done business with - you can't make a payment on Sunday or Holidays - come into the 21st century. We were never advised of that and just recently found out how you scam Vets. Since I have had several late charges no one ever advised me of that -you are a scam and I am sorry our loan was sold to you - never again
Business response:
We appreciate your review, Louise. If you're interested in discussing this further, please text us at (805) 716-6348. Thank you. Standard text messaging rates may apply*
The process went very well, it was quick and easy I did think the fees could be a little less but overall it was a good process
Business response:
Thank you for the positive review, Thomas! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
has been so amazing answering all my questions! And getting back to me very fast with answers
Business response:
Thank you for the positive review, Julianne! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
James was fantastic to work with. Pleasant and professional
Business response:
Hi Tamera - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Norma was excellent. She made the process easy and smooth.
Business response:
Hi Lori - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
James Bruce and Anna Eng were exceptional to work with. Both worked hard to provide us the most favorable terms possible and were with us every step of the way. I cannot emphasize enough how responsive they were. It was such a great experience.
Business response:
Thank you for the positive rating, Zachary! We hope you have a wonderful day.
Liem in particular was very helpful through the process
Business response:
Hi Alvin - Your feedback is greatly appreciated. Thank you for the review.
Great team, great job and fast
Business response:
Thank you for taking the time to share your experience with us, Brian. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
PENNYMAC has a 4.4 star rating with 49,001 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.