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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
All good. Just one anoying thing that bothered me was that they keeped on sending me the same emails about incomplete documents over and over again when I had sent everything in to the Loan officer. For future reference please be in touch with the clients loan officer for documentation, other than that everyone was very professional.
Great overall service!
Great Service
This is something new for me and it's a great experience and the team always here to help me. Thank you so much
This is the second time using PennyMac and one again, they didn’t disappoint. The staff is professional and prompt in their responses. I would highly recommend using PennyMac for all lending needs.
I was amazed how quickly everything came together for our refinance process. I liked using the portal to upload documents and to see things as they were in progressing. The staff were very helpful and answered all our concerns and questions promptly.
Process was good
Excellent all communication explain correctly since day 1 definitely good people to work with
We probably weren’t the easiest customers to deal with mainly because of the underwriting department continually requesting the same documents numerous times. Sandra was always professional and maintained her “cool” through the whole ordeal. She is certainly an asset to the Pennymac team.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 49,080 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.