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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,452 reviews
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LENWOOD H.'s profile image
LENWOOD H. 
3 years ago

This is my third experience with PennyMac loans. PennyMac has this process down to a science. Every team member is knowledgeable, helpful and courteous. I have recommended PennyMac to friends and family as I really feel your service is extraordinary. 

Business response:

Hi Lenwood - Thank you so much for the review! Please text us at (805) 716-6348 if you ever have any questions. We hope you have a great day. Standard text messaging rates may apply* 

Cassidy S.'s profile image
Cassidy S. 
3 years ago

Fantastic service! 

Business response:

Hi Cassidy - Your feedback is greatly appreciated. Thank you for the review. 

LEONARD F.'s profile image
LEONARD F. 
3 years ago

The Pennymac team was all wonderful to work with, vrty helpful, great communication thank you for all your help 

Business response:

Hi Leonard - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

LOUISA B.'s profile image
LOUISA B. 
3 years ago

Entire experience from beginning (first call to the loan officer) to the end was great. Loan team were professional and courteous 

Business response:

Hi Louisa - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Sarah J.'s profile image
Sarah J. 
3 years ago

Sandra was a pleasure to deal with! She made the stressful process of buying a new home seem effortless. 

Business response:

Hi Sarah - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Brian K.'s profile image
Brian K. 
3 years ago

Everyone was very helpful! 

Business response:

Thank you for the positive rating, Brian! We hope you have a wonderful day. 

Richard P.'s profile image
Richard P. 
3 years ago

James Wright was excellent. He told me what to expect and kept me informed on what was happening and time scheduling. He was prompt and patient and never forgot when to call me. 

Business response:

Hi Richard - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Adam R.'s profile image
Adam R. 
3 years ago

Ammie and her team were awesome. 

Business response:

Thank you for the positive review, Adam! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Terrence B.'s profile image
Terrence B. 
3 years ago

Fabulous 

Business response:

Hi Terrence - Thank you so much for the review! Please text us at (805) 716-6348 if you ever have any questions. We hope you have a great day. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,452 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.