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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,080 reviews
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Charles M.'s profile image
Charles M. 
on Birdeye

a year ago

Best lender in the country. Even the title company raves about your timeliness and professionalism. 

Samuel S.'s profile image
Samuel S. 
on Birdeye

a year ago

The process went smoothly Had to wait some extended days but was not their fault. Would use them again for financing for sure 

Rebecca P.'s profile image
Rebecca P. 
on Birdeye

a year ago

Eric was easy to speak with and eager to help with any questions. Great service. 

Monica O.'s profile image
Monica O. 
on Birdeye

a year ago

Good process. 

William D.'s profile image
William D. 
on Birdeye

a year ago

Almost lost closing date because of last second unknown requirement… no communication from settlement agent for debt payment at all 

Brandon H.'s profile image
Brandon H. 
on Birdeye

a year ago

Mrs. Olivas wasn’t with me for a majority of the process so it’s not really fair to give outstanding marks for other peoples work. Mrs Raylee Gotham did a majority of the selling and preparation and I would much rather fill out a survey on her to express my satisfaction with Penny Mac. As far as referring people to Penny Mac. I get solicited for someone that already has my business. Not only will I look to refinance with another company if that continues to happen, no matter the rates, but I sold my rental property because ... read more

Gloria P.'s profile image
Gloria P. 
on Birdeye

a year ago

At first we was like confused about it but after we speak with faiza and ask questions we feel release and comfortable. 

Frantz L.'s profile image
Frantz L. 
on Birdeye

a year ago

The refinancing process was done in a timely manner. And the closing was done as promised. 

Stacey L.'s profile image
Stacey L. 
on Birdeye

a year ago

I have been working with Pennymac since 2014 for our home purchase in South Fl. My experience has been so good, that I continued to work with them on my most recent home purchase in Tallahassee. I opted for a VA loan. They are very knowledgeable and were able to secure a very good rate, even in this climate. If/when we purchase in the future, I will work with them again. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,080 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.