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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,085 reviews
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Duane W.'s profile image
Duane W. 
on Birdeye

a year ago

N/A nothing to add 

Sarel S.'s profile image
Sarel S. 
on Birdeye

a year ago

The whole process were handled very well by PennyMac team, allowing me not worry about anything throughout the process because the team was on top of it! Thanks so much! 

Ely A.'s profile image
Ely A. 
on Birdeye

a year ago

Suzanne handled the loan professionally and I always had the correct information and at the requested time 

Charles G.'s profile image
Charles G. 
on Birdeye

a year ago

Her knowledge and professionalism in the performance of her jos was very outstanding. She was also Consumer friendly which made it a pleasure to work with her. 

David M.'s profile image
David M. 
on Birdeye

a year ago

great experience 

Arielle H.'s profile image
Arielle H. 
on Birdeye

a year ago

Kaitlyn was an amazing person to work with for this process. She made sure that I was updated throughout the entire process and was super easy to reach. She always answered my questions clearly and helped me greatly. I would definitely recommend Pennymac and Kaitlyn Myers. I am so grateful for the support throughout the entire process. 

Susanne M.'s profile image
Susanne M. 
on Birdeye

a year ago

It went smoothly. 

Gordon V.'s profile image
Gordon V. 
on Birdeye

a year ago

The process was jumbled along the way. Expectations were set at the beginning and then they changed along the way from Penny mac. We received at least 5 different CDs before the correct one was finally sent the day of signing. The request for extra banking information was more like being audited by Underwriting. We Brought over $500k to the table on a $700k purchase with 800 credit scores and proof of funds. Underwriting made the process almost unbearable. If possible I would have brought in another lender due to Underwrit... read more

Gregory H.'s profile image
Gregory H. 
on Birdeye

a year ago

Darcel Thomas made this process bearable. She was very helpful throughout the entire process. She answered my phone calls and emails in a timely manner and was very polite and kind during all conversations. If you have an employee training program Darcel should be the teacher. She really need the difference. Promote her before she gets away. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,085 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.