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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,452 reviews
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Wilson V.'s profile image
Wilson V. 
3 years ago

The team was so good thank goodness you have very nice people working at Pennymac they made it all happen for real just want to thank everyone one the team for getting our forever home done for us thank you thank you 

Business response:

Hi Wilson - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

John K.'s profile image
John K. 
3 years ago

Letisia Gonzalez was an amazing processor. Always there to answer my questions and guide me though the process. Great work ! 

Business response:

Thank you for the positive review, John! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Mark U.'s profile image
Mark U. 
3 years ago

Service and professionalism were at the top of the scale. So glad we went with PennyMac. 

Business response:

Hi Mark - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Peggy R.'s profile image
Peggy R. 
3 years ago

There were way too many emails about additional services, one telling me about services was fine, but I did not need one every other day. I also had issues every time I tried to sign into my account. 

Business response:

Hi Peggy - Your feedback is greatly appreciated. Thank you for the review. 

Robert Williamson J.'s profile image
Robert Williamson J. 
3 years ago

All around, smooth process. 

Business response:

Thank you for the positive review, Robert! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Aaron G.'s profile image
Aaron G. 
3 years ago

Tommy and Letisia were absolutely amazing. 

Business response:

Hi Aaron - Your feedback is greatly appreciated. Thank you for the review. 

Felton B.'s profile image
Felton B. 
3 years ago

Great team as I navigated this process. 

Business response:

Thank you for taking the time to share your experience with us, Felton. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

KIMBERLY S.'s profile image
KIMBERLY S. 
3 years ago

I couldn't have had better service and help! My situation stinks, losing my husband to COVID. No part of my life is the same as it was and my brain has been rewired due to grief. The help I received was awesome, a real Godsend!! 

Business response:

Hi Kimberly - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Frank B.'s profile image
Frank B. 
3 years ago

Only issue the credit bureau sells info and our phones blew up with phone calls that should be stopped. 

Business response:

Hi Frank - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,452 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.