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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,955 reviews
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Elizabeth J.'s profile image
Elizabeth J. 
on Birdeye

2 years ago

Great experience from beginning to the end 

Bryan F.'s profile image
Bryan F. 
on Birdeye

2 years ago

Someone was available to answer questions when our assigned agent was not. That was helpful. 

Cody F.'s profile image
Cody F. 
on Birdeye

2 years ago

Ambiguity with appraisal expectations and a delay in communication surrounding that which made us rush to fix things for closing. Grace was excellent compared to who she took over for in the process and she was very responsive and knowledgeable. 

Kamontee S.'s profile image
Kamontee S. 
on Birdeye

2 years ago

She was very helpful with the whole process 

Bernard E.'s profile image
Bernard E. 
on Birdeye

2 years ago

As a Realtor, I deal with many buyers, sellers, and lenders. I recently purchased a new home and I chose PennyMac because they hold my current mortgage. I had many choices but my initial conversation with Sarah, the loan originator, was very positive, thorough, and informative. After being pre-approved, Michael took the lead, and was very timely and consistent in his communication with me. The efficiency of PennyMac went above and beyond my expectations and I look forward to recommending them to future real estate clients. 

John V.'s profile image
John V. 
on Birdeye

2 years ago

This was the easiest process with buying a home I’ve ever done. Thanks 

Joshua H.'s profile image
Joshua H. 
on Birdeye

2 years ago

Great experience again. Thank you to Nathan, Eric and their teams. Will be back next time! 

Gregory S.'s profile image
Gregory S. 
on Birdeye

2 years ago

I think the cost of points in order to obtain an investment loan was a little ridiculous. Definitely will do a little more research of other companies for my next purchase. As far as people, amazing. Eric was phenomenal and so was my loan originator. 

Melissa C.'s profile image
Melissa C. 
on Birdeye

2 years ago

Better communica 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,955 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.