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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Rosario Lopez was great to work with. She was very helpful and professional through every step of the way. Thank you so much!
Business response:
Hi Sandy - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
My loan officer did an excellent job keeping me informed of all the procedures throughout the process.
Business response:
Hi David - Thank you so much for the review! Please text us at (805) 716-6348 if you ever have any questions. We hope you have a great day. Standard text messaging rates may apply*
Smooth process
Business response:
Hi Jeffery - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Previous loan, paid mortgage but was not outstanding or due. Will I recieve that mortgage payment back or will that payment forward continuity to new loan (re mortgage)???
Business response:
Hi Darrell - Thank you so much for the review! Please text us at (805) 716-6348 if you ever have any questions. We hope you have a great day. Standard text messaging rates may apply*
Jeremy and Aimee were great to work with. Aimee went above and beyond to get the information we needed and to make sure that everything was correct on the disclosure statements in the portal. Thank you Jeremy and Aimee!
Business response:
Hi Thomas - We are delighted to hear you had a great experience with us. Thank you for taking the time to give us your rating.
Pennymac has been great mortgage company to deal with since this first time we applied and making this a second go around. Customer service from a live person to online website is on point. Thank you!
Business response:
Hi Dario - Thank you so much for the review! Please text us at (805) 716-6348 if you ever have any questions. We hope you have a great day. Standard text messaging rates may apply*
All aspects of the experience were great
Business response:
Hi Elizabeth - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Process from start to finish was amazing. The team were there for me at every step kept the process transparent, Smooth and easy.
Business response:
Thank you for taking the time to share your experience with us, Iain. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Great company all the agents very cooperative well done guys thank you from my heart more power and God Zbless
Business response:
Hi Elma - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
PENNYMAC has a 4.4 star rating with 49,625 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.