This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Document communication was very timely and efficient.
Agreed
When I called my loan officer, I was directed to one person who was very impatient with me. I told him so. The other officers, Liem and Christopher were quite pleasant & professional. Loan was recalculated at closing due to error by underwriter.
Great
The entire team was courteous, knowledgeable, and patient.
Gabriel Phelps and Tyra Nunez guided my wife and I through the loan process patiently and professionally. They were always available to assist with whatever questions we had.
We were unable to reach Chaix when we had questions. At one point in time we were told professionally, Don't call me, I'll call you. I had to send documents in many times because Chaix didn't communicate with Alan on what I had sent him already.
doing the mortgage process on line is very difficult for the elderly or those not computer literate. Long was most patient with me and I only hope others who have my computer deficits gets a person as kind as he
Great team
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 49,179 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.