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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,025 reviews
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Michael R.'s profile image
Michael R. 
2 years ago

Even when Latrice was evacuating because of the hurricane, the team was available to make sure everything was ready for closing. Kudos to team Latrice. 

Oscar Villanueva C.'s profile image
Oscar Villanueva C. 
2 years ago

Very satisfied with the service. I’ve been with PennyMac for awhile and I intent to use them in my future projects. 

Michael G.'s profile image
Michael G. 
2 years ago

Great experience and communication from start to finish. This is the 3rd time I have worked with Penny Mac. 

Kathleen X.'s profile image
Kathleen X. 
2 years ago

............ 

Heather B.'s profile image
Heather B. 
2 years ago

Fast approval and closing earlier than anticipated 

Michael H.'s profile image
Michael H. 
2 years ago

I have been with Pennymac a few years and have been satisfied with them. Tyra was very helpful in processing my new loan. 

Renate T.'s profile image
Renate T. 
2 years ago

Rosario was awesome! 

Gordon V.'s profile image
Gordon V. 
2 years ago

The process was jumbled along the way. Expectations were set at the beginning and then they changed along the way from Penny mac. We received at least 5 different CDs before the correct one was finally sent the day of signing. The request for extra banking information was more like being audited by Underwriting. We Brought over $500k to the table on a $700k purchase with 800 credit scores and proof of funds. Underwriting made the process almost unbearable. If possible I would have brought in another lender due to Underwrit... read more

Gregory H.'s profile image
Gregory H. 
2 years ago

Darcel Thomas made this process bearable. She was very helpful throughout the entire process. She answered my phone calls and emails in a timely manner and was very polite and kind during all conversations. If you have an employee training program Darcel should be the teacher. She really need the difference. Promote her before she gets away. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,025 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.