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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,955 reviews
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Muhammad S.'s profile image
Muhammad S. 
on Birdeye

2 years ago

Third loan with Pennymac. Easy as always. In fact the new system, also how personable the team has become at Pennymac...whoever came up with this shift in communication should be given a raise. I have had genuinly good conversations with the loan team as we did our applications over the phone. 

Christopher R.'s profile image
Christopher R. 
on Birdeye

2 years ago

Everyone was great to work with. The response time was amazing and any questions I had throughout the process were answered with speed and clarity. 

Filiyana G.'s profile image
Filiyana G. 
on Birdeye

2 years ago

Easy process! 

Wayne B.'s profile image
Wayne B. 
on Birdeye

2 years ago

Nice lady to speak to 

Shelly B.'s profile image
Shelly B. 
on Birdeye

2 years ago

Great service, prompt responses to my questions & Paulette was great at keeping me informed of the progress of my loan. 

Jared H.'s profile image
Jared H. 
on Birdeye

2 years ago

Thanks again for your service. 

Kristie Q.'s profile image
Kristie Q. 
on Birdeye

2 years ago

This email is the first time I have heard from my “loan officer”. Besides threatening emails to make sure things were filled out on time. I NEVER heard from anyone. When Amy said she left a extensive message for me. Instead of being sorry for no contact I was told you must have given us the wrong number 

Della C.'s profile image
Della C. 
on Birdeye

2 years ago

Every thing smoothly. Questions and phone calls were ansewered promptly. 

Lance W.'s profile image
Lance W. 
on Birdeye

2 years ago

Tynisha kept me up to date on the progress and answered all of my questions and concerns in a prompt manner. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,955 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.