This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I have been with Pennymac for years and they have always done a good job. I recently refinanced and the process was smooth and easy. They call to keep you updated on where the loan process is and ask to see if you have any questions. Linda Frazier was my loan officer and she did a great job, very professional.
Everyone was so helpful
Was just okay things they said at began changed
Easy online signing and everything quick and efficient!
Our closing was delayed, which incurred us expenses, due to incorrect direction/requests for documents. Same documents were requested multiple times, only to be told later in the process were told incorrectly that screen shots were OK. Our closing date was updated and chsnge to contract submitted but loan processor stated it wasn't received yet Latoyka said they could not honor the updated closing date that they had to go by the original closing date but we didn't find this out until 3 days before closing at which time she w... read more
We have had several mortgages through you and will continue to do business throught and with you
Very glad we used a penny Mac and loved working with the team. Very satisfied, effective and efficient!
From start to finish, each process was fully explained.
Overall communication. I emailed a ton because I could not clearly understand Liem very well, and this information from the appraisers to the loan people were not clearly communicated, so we had to do a lot of digging on our own to find out what the hold up was.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,956 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.