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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,999 reviews
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Carrie R.'s profile image
Carrie R. 
3 years ago

Using Pennymac was the worst experience I have ever had buying a house (not my first or last house). A 90 process took almost 6 months. The loan officer did shady things that are not legal, like pressuring us to change our real estate contract, and I almost lost my house at least twice when they forced us to get another extension. If it weren't for the low interest rate I was locked into I would have refinanced immediately just to get away from this company. 

Business response:

Hi Carrie - Thank you for your feedback. We appreciate any opportunity to make your experience better. Please text us at (805) 716-6348 so we can assist you. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Shannon P.'s profile image
Shannon P. 
3 years ago

Great 

Wendy S.'s profile image
Wendy S. 
3 years ago

Something else. 

Laura Q.'s profile image
Laura Q. 
3 years ago

Great 

Rolando Sueiro S.'s profile image
Rolando Sueiro S. 
3 years ago

Great team & service 

Michael H.'s profile image
Michael H. 
3 years ago

Great 

Lynsey R.'s profile image
Lynsey R. 
3 years ago

Great 

MOHAMMAD G.'s profile image
MOHAMMAD G. 
3 years ago

Great 

Terrell C.'s profile image
Terrell C. 
3 years ago

We had one minor issue, other than that things went great. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,999 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.