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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
All aspects of my lab sheet quick and easy
Not answering at this time
Pennymac's team gave great attention and detail to my needs and inquiries regarding the lending process.
The issues that slowed our loan process were largely due to the rural area that we live in. It was hard to find an appraiser and the appraisal was weeks out when we did get it scheduled. We did get multiple emails saying we needed to do this or that but were told by representatives that everything was in order, then we would get more emails saying something similar. That was more of a nuisance than anything. Paulette, Terrence, and Sandy were great! They answered any questions I had and were kind, courteous, and professio... read more
Very good service from Paulette.
Edna was very efficient and gave a step by step of how the process was going to work. Followed up to make sure we understood what was sent to us. Enjoyed the experience.
Quick and easy
Sandra was always available to answer questions and when she wasn’t, she got back to us relatively quickly!! She made it a pleasant experience for us!!
Sandra worked with me on my purchase loan and my refinance loan. She went above and beyond the call of duty. She took time out to communicate and work in the other loan, though it wasn’t her job. I was frustrated with PennyMac, but not with Sandra. She was a great help and I appreciate her.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 49,089 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.