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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
all good TY
Linda was real helpful answered all my questions when I had one
Kaityln was great, Riham was horrid, she made our experience a nightmare.
It would have been better if I did not receive a passive aggressive email about a contract that had a typo that Grace was refusing to fix. In the email she said that the "best possible customer service" was to not fix 2 boxes that related to my agent on the closing disclosure. It would have taken no time at all to put the correct information in. Instead, I waited for 2 hours just to find out that she did not correct the issue. I wanted to respond with "sorry to make you do your job. I worked in Walmart for 3.5 years and coul... read more
I HAVE BEEN WITH PENNYMAC FOR ABOUT 3 YEARS NOW. IVE DONE ONE REFI. THEN I SOLD THE HOUSE. BOUGHT A NEW HOUSE AND STILL WENT THROUGH PENNYMAC JUST BECAUSE I ALREADY HAVE A RELATIONSHIP WITH THEM. EVERYTHING WENT SMOOTH AS SILK WITH JUST ONE EXCEPTION. FOR THE PURCHASE OF THE 2ND HOUSE I WAS REQUIRED TO HAVE IT APPRAISED. WHICH IS NORMAL. WHAT IS NOT NORMAL IS THE 3RD PARTY COMPANY THAT PENNYMAC USES FOR THEIR APPRAISALS. I HAD 4 APPRAISALS SCHCEDULED WITH 3RD PARTY COMPANY. THE FIRST 4 APPOINTMENTS MADE FOR THE APPRAISAL WER... read more
Had exceptionally great experience with PennyMac for our new home!
The process from start to finish was easy.
Mr. Russ made my loan process smooth and was understanding of my timeline.
Everything was communicated effectively except for the second lien on my home due to a forbearance plan I was previously on. This late information severely hurt the cash amount I was expecting back.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 49,089 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.