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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,957 reviews
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Dustin F.'s profile image
Dustin F. 
on Birdeye

2 years ago

Very pleased 

SHAKIRA P.'s profile image
SHAKIRA P. 
on Birdeye

2 years ago

Nuvia was great and always available. I felt like we had to chase Destini to get answers and replies to our emails which was the only unpleasant part of the process. Other than that we were pleased. 

Pamela N.'s profile image
Pamela N. 
on Birdeye

2 years ago

Destini has Amazing Patience and Very Professional..I couldn't have a better Individual to walk Me through My Process..Thanks Destini 

Ashley B.'s profile image
Ashley B. 
on Birdeye

2 years ago

Great experience 

Michael H.'s profile image
Michael H. 
on Birdeye

2 years ago

The communication was great. My loan had lots of ups and downs, but Suzanne, especially, stayed in contact and kept me apprised of what was going on. She and Wilson Nguyen bent over backward to get this loan to go through, and when it was all said and done, the terms were even better than originally proposed. We really needed this loan and are so grateful for Suzanne and Wilson hanging in there with us to get it closed. 

Juan G.'s profile image
Juan G. 
on Birdeye

2 years ago

No comment 

Janet R.'s profile image
Janet R. 
on Birdeye

2 years ago

Very helpful fast and professional! 

Michael C.'s profile image
Michael C. 
on Birdeye

2 years ago

I requested the loan to pay for house repairs. I had to get those house repairs in order to get the loan even though I told you I needed those funds upfront to pay for those repairs. When I had questions about what to do, the most popular answer was "I don't know". I was also told my funds would be in my account on the 29th. I did not receive my funds on the 29th. As of now, I still haven't received those funds. So, I went into debt in order to do the refinance and what I was told wasn't fulfilled on your part. Now I have to... read more

Francisco Estrada I.'s profile image
Francisco Estrada I. 
on Birdeye

2 years ago

The experience was made very easy from beginning to end 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,957 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.