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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The worst experience to date.
At times the process was frustrating but my team was very professional and extremely helpful in getting my loan through the hurdles. Always polite and excellent customer services skills when dealing with my frustrations. Kudos to everyone
Excellent customer service thnx
I feel like extra fees were added on, when I was going over closing documents with the notary. She said additional appraisal fees. I wasn't told the appraisal was over what I paid, if I didn't need to get the loan and already pay the appraisal fee, I would have shopped around more for a better deal.
Loan team kept in touch with us and the loan process moved quickly. I was very impressed.
Everything was smooth, and great!
Straight forward process and excellent customer support!
I'd like to thank Rosario Lopez and Darius Ervin for making this very, very stressful home-buying process more pleasant.
This was the worst experience I've had with a loan & lending institution. When we did a VA refi several years ago with PennyMac everything went extremely smooth, nothing in quadruplicate every day, etc. Also with our credit scores we really expected better %'s rates staying with PennyMac. I am very disappointed & will now be looking.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,999 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open on Monday at 6:00 a.m.