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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,999 reviews
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Cynthia O.'s profile image
Cynthia O. 
3 years ago

I love Pennymack, the staff are knowledgeable and efficient and they work with you to the end to insure success. “Sometimes they got on my nerves” sending the same things over and over. It was all for my good. I am so happy to have had them as my mortgage company to give me the house that I dreamed off. 

Arthur M F.'s profile image
Arthur M F. 
3 years ago

Paullete was my point of contact. Exceptional JOB. Professional, Knowledgeable, Straight talking, always upbeat even when things got dicey, she persevered. An ASSET TO ANY COMPANY. 

Annie T.'s profile image
Annie T. 
3 years ago

The MyMac team was helpful in the completion my loan. Edna Gotay kept me informed in the process. 

Joseph B.'s profile image
Joseph B. 
3 years ago

The overall first part of the experience was really good however later on in the process what I was told was not totally accurate.The closing was drug out I felt because the appraisal took too long then it drug out longer than was acceptable. 

Emma T.'s profile image
Emma T. 
3 years ago

Well things were ok but the only thing that I don't like is ur payment arrangement, I would prefer to make my payments between 16-30 of each month that would be awesome, because I get my SS payment on the 3rd Wednesday of each month and ur payment arrangement are for 1st -16th of month 

Victor G.'s profile image
Victor G. 
3 years ago

Great experience. Glad I was able to stay with Penny Mac. Everyone was always professional and polite! 

Michael P.'s profile image
Michael P. 
3 years ago

Excellent communication as we got going. Answered all my questions and proactively kept me informed. 

Rodolfo G.'s profile image
Rodolfo G. 
3 years ago

Overall It was all good,great Service,very friendly and professional,thank y’all for all your help 

Elizabeth B.'s profile image
Elizabeth B. 
3 years ago

Suzanne was great! Much better than the other specialists we have spoken with. So glad to have had her on our account during this process. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,999 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open on Monday at 6:00 a.m.