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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,118 reviews
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Cayla G.'s profile image
Cayla G. 
on Birdeye

a year ago

Great service and seamless transition. 

Jose Fonseca J.'s profile image
Jose Fonseca J. 
on Birdeye

a year ago

Refinanced and everything was fine. 

Samuel C.'s profile image
Samuel C. 
on Birdeye

a year ago

Overall, the process was quick. However, there was a snafu on my original closing date. The attorney had an outdated document and the closing had to be rescheduled to the next day. The problem was resolved and all is well. 

MICHELE S.'s profile image
MICHELE S. 
on Birdeye

a year ago

process was as expected 

Sean S.'s profile image
Sean S. 
on Birdeye

a year ago

I had a Great experience working with PennyMac on my refinance, everyone I worked with was pleasant, knowledgeable, and helpful with any questions, or concerns we had during the process! Thank you! 

Matthew F.'s profile image
Matthew F. 
on Birdeye

a year ago

There was always someone available to help answer questions I had. 

albert l.'s profile image
albert l. 
on Birdeye

a year ago

The only reason why I gave such a high rating was because of Tynisha Robinson!! Anytime that I called there and Tynisha Robinson didn’t answer the phone and I had gotten someone else I didn’t feel like anyone cared there was a couple of times that I was just going to forget the refinance but when Tynisha Robinson would call me back she would calm me down and explain Things so that I would understand and she has such a calming Voice she she really made me feel like family 

RAYMOND F.'s profile image
RAYMOND F. 
on Birdeye

a year ago

THANK YOU VERY MUCH, MAC TEAM AND PENNYMAC! MR AND MRS RAYMOND FERRER 

Pamila P.'s profile image
Pamila P. 
on Birdeye

a year ago

More importance of just much of my money was going to ‘paperwork’ and the wire transfer. I feel I should have shopped around with other lenders abused on what friends tell me now 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,118 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.