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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Great service and seamless transition.
Refinanced and everything was fine.
Overall, the process was quick. However, there was a snafu on my original closing date. The attorney had an outdated document and the closing had to be rescheduled to the next day. The problem was resolved and all is well.
process was as expected
I had a Great experience working with PennyMac on my refinance, everyone I worked with was pleasant, knowledgeable, and helpful with any questions, or concerns we had during the process! Thank you!
There was always someone available to help answer questions I had.
The only reason why I gave such a high rating was because of Tynisha Robinson!! Anytime that I called there and Tynisha Robinson didn’t answer the phone and I had gotten someone else I didn’t feel like anyone cared there was a couple of times that I was just going to forget the refinance but when Tynisha Robinson would call me back she would calm me down and explain Things so that I would understand and she has such a calming Voice she she really made me feel like family
THANK YOU VERY MUCH, MAC TEAM AND PENNYMAC! MR AND MRS RAYMOND FERRER
More importance of just much of my money was going to ‘paperwork’ and the wire transfer. I feel I should have shopped around with other lenders abused on what friends tell me now
PENNYMAC has a 4.5 star rating with 49,118 reviews.
PENNYMAC is open now. It will close at 5:00 p.m.