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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
When asked for a letter to come from social security regarding my daughter receiving her income for the next 3 years, I was told that I would not be approved without it, so the next day I waited on hold with SS for an hour I was informed that SS does not supply that kind of information only the verification letter which I already submitted I was informed that then we would not be getting the loan, at that point I requested my money back for the appraisal and then Ivonne told me she would submit the paperwork over to the unde... read more
The process was convenient, meaning I didn’t have to leave my home for closing. It was also very efficient.
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Seemed like a lot of duplicate emails and request with little explanation. Once I was informed that the application was complete and being turned over to a loan processor, it seemed like the communication stopped. I had to reach out for info on where the process stood. Communication could have been better. Camaron was great to work with however.
My refinancing with PENNYMAC went smoothly as scheduled.
Pennymac refinance was quick and easy!
Fast turnaround time friendly people
Salute to Ronald Braxton! He exceeded our expectations and was and made sure we were taken care of. Because of him. we now recommend Penny Mac to everyone we meet because of his great service in addition to his colleagues.
Clearer communication about water testing
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 49,118 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 5:00 p.m.