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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,961 reviews
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MANUEL G.'s profile image
MANUEL G. 
on Birdeye

2 years ago

Great and Efficient 

Virginia H.'s profile image
Virginia H. 
on Birdeye

2 years ago

More clarity of communication about required documentation in a timely fashion and if documentation wasn’t accurate or correct more timely and clear communication about it, especially when the loan team understood the requested time frame and all parties (realtor / borrower / seller) we’re trying to resolve in a timely fashion and not hold needs until 2 days prior to closing. 

Amanda S.'s profile image
Amanda S. 
on Birdeye

2 years ago

PennyMac team was very informative and processed our loan with ease. They stood beside us through the sale of our home and the purchase of our new home. They never missed a beat. 

Patrice P.'s profile image
Patrice P. 
on Birdeye

2 years ago

Very professional and communised eel ndns 

Daine A.'s profile image
Daine A. 
on Birdeye

2 years ago

Thank You much 

Marcel N.'s profile image
Marcel N. 
on Birdeye

2 years ago

Too many people answering questions with a noth knowing what b have told you. 

Pierre B.'s profile image
Pierre B. 
on Birdeye

2 years ago

All involved were highly informative with all my questions 

Andy H.'s profile image
Andy H. 
on Birdeye

2 years ago

Clarification on how and when to stop monthly payments on the old loan 

DANIEL H.'s profile image
DANIEL H. 
on Birdeye

2 years ago

Sandi McMillin did a great job, this issue was not with her it was before she was involved. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,961 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.