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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Great communication overall and the whole process was not stressful at all. I was very happy with the customer service.
We had a pretty easy process working with Grace at PennyMac. She was very clear and concise with her communication and we always felt like we were in the loop.
Suzanne handled the loan professionally and I always had the correct information and at the requested time
Edna was very helpful and clear about the entire process. Available for any questions I needed answered and issues I needed resolved. Thank you!
Speed, efficiency, and quick process. Approval, appraisal and notary done fast and timely.
Cesar explained things and answered all of my questions during the process. He was patient and helpful.
Nancy O. Was easy to work with, communicated clearly and was a pleasure to work with. She clarifies a lot that was unclear or repetitive with agents prior to her coming on board.
Awesome! Would highly recommend!
Eric Lewis and Ammie Mack were both great! Very helpful and quick to respond!
PENNYMAC has a 4.4 star rating with 49,821 reviews.
PENNYMAC is closed now. It will open on Monday at 6:00 a.m.