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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,821 reviews
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RAYMOND A.'s profile image
RAYMOND A. 
4 years ago

Great communication overall and the whole process was not stressful at all. I was very happy with the customer service. 

Kaci J.'s profile image
Kaci J. 
4 years ago

We had a pretty easy process working with Grace at PennyMac. She was very clear and concise with her communication and we always felt like we were in the loop. 

Ely A.'s profile image
Ely A. 
4 years ago

Suzanne handled the loan professionally and I always had the correct information and at the requested time 

RICHARD N.'s profile image
RICHARD N. 
4 years ago

Edna was very helpful and clear about the entire process. Available for any questions I needed answered and issues I needed resolved. Thank you! 

Eric W.'s profile image
Eric W. 
4 years ago

Speed, efficiency, and quick process. Approval, appraisal and notary done fast and timely. 

Victoria B.'s profile image
Victoria B. 
4 years ago

Cesar explained things and answered all of my questions during the process. He was patient and helpful. 

ELIZABETH R.'s profile image
ELIZABETH R. 
4 years ago

Nancy O. Was easy to work with, communicated clearly and was a pleasure to work with. She clarifies a lot that was unclear or repetitive with agents prior to her coming on board. 

Garrett N.'s profile image
Garrett N. 
4 years ago

Awesome! Would highly recommend! 

Tonya V.'s profile image
Tonya V. 
4 years ago

Eric Lewis and Ammie Mack were both great! Very helpful and quick to respond! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,821 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open on Monday at 6:00 a.m.