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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,961 reviews
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Skip T.'s profile image
Skip T. 
on Birdeye

2 years ago

Over all everything went well. thanks 

Sheridan H.'s profile image
Sheridan H. 
on Birdeye

2 years ago

Andy was great but the other part of the underwriters was absolutely terrible 

Keith F.'s profile image
Keith F. 
on Birdeye

2 years ago

I received request for the same documents through electronic notification, not the individuals helping me. We did not close on time due to appraisal company. 

Jace G.'s profile image
Jace G. 
on Birdeye

2 years ago

Everything was clearly communicated to me and all of my questions were promptly answered. I would recommend Pennymac to anyone. 

Jose S.'s profile image
Jose S. 
on Birdeye

2 years ago

It was pretty easy and all my questions were answered fast. just what stressed me out for a moment it was when asking for the same documents over and over. Other than that it was good. 

Gail W.'s profile image
Gail W. 
on Birdeye

2 years ago

The dashboard and downloads made it very easy to get documents and responses faster 

Sean H.'s profile image
Sean H. 
on Birdeye

2 years ago

Great staff and friendly people 

DANIEL E.'s profile image
DANIEL E. 
on Birdeye

2 years ago

I had to call to confirm documents were sent. I also had to forward the same documents more than once. Furthermore, I had to call more than once and email about getting my appraisal deposit back. Other than that, it was a great experience. 

Wayne S.'s profile image
Wayne S. 
on Birdeye

2 years ago

Explain started off with a gentleman named Matt Gillespie you walk me through gave me my hives and lows my in between so I just standing past me on to the next person and they can see the lookout for my best interest experience 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,961 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.