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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,821 reviews
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Dustin F.'s profile image
Dustin F. 
4 years ago

Very pleased 

Ashley B.'s profile image
Ashley B. 
4 years ago

Great experience 

ERICA M.'s profile image
ERICA M. 
4 years ago

The team was great, replied right away which was great 

Nicole H.'s profile image
Nicole H. 
4 years ago

Overall it was a good experience, would use again, just had some duplication when changing from initial guy to closing person. 

Daniel W.'s profile image
Daniel W. 
4 years ago

The process took about 7 - 10 days longer than expected. Also, the preliminary value of my home was exploited which raised my expectations on the extra cash I would receive. After a true appraisal of almost $20k less, the amount I received was about $10k less than first expected. Overall though, the debts I wanted paid off were paid off and now I am debt free except for the mortgage. I am happy. 

Janet R.'s profile image
Janet R. 
4 years ago

Very helpful fast and professional! 

Yaye Fatou D.'s profile image
Yaye Fatou D. 
4 years ago

We loved working with Sandra. She was very patient with us and responsive. Would definitely recommend! 

Michael C.'s profile image
Michael C. 
4 years ago

I requested the loan to pay for house repairs. I had to get those house repairs in order to get the loan even though I told you I needed those funds upfront to pay for those repairs. When I had questions about what to do, the most popular answer was "I don't know". I was also told my funds would be in my account on the 29th. I did not receive my funds on the 29th. As of now, I still haven't received those funds. So, I went into debt in order to do the refinance and what I was told wasn't fulfilled on your part. Now I have to... read more

Francisco Estrada I.'s profile image
Francisco Estrada I. 
4 years ago

The experience was made very easy from beginning to end 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,821 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open on Monday at 6:00 a.m.