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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The overall communication and professionalism of the staff.
howm it may concern . EDNA GOTAY Was Very Helpful She Have Very Good Patience And We Enjoyed Her Help She Explaind Everything Very Clearly,The experience with her was Great,
Thank you very much. Process was clear, informative, and quick.
Great experience because of how timely the process was
It was simple and straightforward.
This is my second experience with PennyMac and both have been excellent. Nancy was so easy to speak with and made sure I understood what she needed and was very prompt in getting back to me. My loan closed on time and everything was I expected. I do not know how much easier it could have been.
Competitive pricing, fast service.
Great experience
Mathew Musonda was great and answered all my questions. really made the experience. I only know this Ammie Mack from her pushing me to take this survey and her slightly rude explanation of my loan amount when she called to redundantly go over the same information Mathew Musonda went over with me. She seemed more confused about the loan than I did. So to wrap up, If this Ammie Mack hadn't been part of this experience it would have been a better one.
PENNYMAC has a 4.4 star rating with 49,500 reviews.
PENNYMAC is closed now. It will open on Monday at 6:00 a.m.