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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Suzanne was excellent! For what she knew she Communicated to me!’ She was not the problem! Our date to close and that I was given was June 28th I realize there was a problem but Bryan Hollins Never communicated anything to us but to say Closing is on time! Which it was not ! I still asked a question at the end and instead of Politely saying you need to email this person he Ignored our email one more time! But yet you will give him the sale! If it wasn’t for Afton; we would not of stayed With Pennymac ! I am sick a... read more
It was great.
Peter was excellent. He stayed in constant communication and made sure we knew what we needed to do every step of the way.
The online portal accuracy can improve and overall communication and response time from the loan officer.
Customer service experience from the beginning of the process to the end was consistent no matter who I spoke with.
1224567890
Working with Sarah and Lori was amazing. Our loan got complicated because we kept making changes with our 1031 exchange but Sarah and Lori were there every step of the way making sure what we needed was taken care of. We couldn't have asked for better people to work with!
Very courteous and knowledgeable team. Process was smooth
Everything was in order and went smooth. No complaints here
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,024 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open on Monday at 6:00 a.m.