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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
This process started almost 2 months ago with the first loan being close due to inaccurate information provided by the previous loan team.
Well informed, they all were very plainest to work with
Thank you Mary
Very friendly and helpful!
There were too many pennymac people involved and opportunities for confusion from the start. All of whom were nice, but the directives/information from the initial person, did not match the directives/information from the next person, and so on. It made for frustration on everyone's part. One minute told 'Everything looks great - wait to hear from us' then to understand that the timeline was delayed due to missing documents, and Pennymac had assumed that we were aware of the online process (which was not explained to us), as... read more
The process was quick, easy, and convenient. Everything we needed to do was clearly explained.
My experience from start to finish with my refinance and closing was beyond great. All questions were answered, explanations were clear and precise and any questions I had were answered quickly and understood. Thank you Corey, Candice, my Closing Representative who came to my home with a smile and PennyMac🐞🙏🏽🙏🏽🙏🏽🐞
I guess you could say there the way they handled everything was very professional I liked the way they got back to you with questions I liked the way they handled the whole operation from beginning to end I would recommend turning that to all my friends and family they are a very reliable company thank you
Better communication
PENNYMAC has a 4.5 star rating with 49,118 reviews.
PENNYMAC is closed now. It will open on Monday at 6:00 a.m.