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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,118 reviews
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Marsha C.'s profile image
Marsha C. 
on Birdeye

a year ago

This process started almost 2 months ago with the first loan being close due to inaccurate information provided by the previous loan team. 

Susan C.'s profile image
Susan C. 
on Birdeye

a year ago

Well informed, they all were very plainest to work with 

Jefferson Putnam I.'s profile image
Jefferson Putnam I. 
on Birdeye

a year ago

Thank you Mary 

Amy M.'s profile image
Amy M. 
on Birdeye

a year ago

Very friendly and helpful! 

NIKAELA S.'s profile image
NIKAELA S. 
on Birdeye

a year ago

There were too many pennymac people involved and opportunities for confusion from the start. All of whom were nice, but the directives/information from the initial person, did not match the directives/information from the next person, and so on. It made for frustration on everyone's part. One minute told 'Everything looks great - wait to hear from us' then to understand that the timeline was delayed due to missing documents, and Pennymac had assumed that we were aware of the online process (which was not explained to us), as... read more

Kenneth T.'s profile image
Kenneth T. 
on Birdeye

a year ago

The process was quick, easy, and convenient. Everything we needed to do was clearly explained. 

Edith H.'s profile image
Edith H. 
on Birdeye

a year ago

My experience from start to finish with my refinance and closing was beyond great. All questions were answered, explanations were clear and precise and any questions I had were answered quickly and understood. Thank you Corey, Candice, my Closing Representative who came to my home with a smile and PennyMac🐞🙏🏽🙏🏽🙏🏽🐞 

MARION H.'s profile image
MARION H. 
on Birdeye

a year ago

I guess you could say there the way they handled everything was very professional I liked the way they got back to you with questions I liked the way they handled the whole operation from beginning to end I would recommend turning that to all my friends and family they are a very reliable company thank you 

SCOTT D.'s profile image
SCOTT D. 
on Birdeye

a year ago

Better communication 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,118 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open on Monday at 6:00 a.m.