PENNYMAC

Justin R. 

on Birdeye

4 years ago

I was assisted in a timely manner and had great customer service along the way. 

Angela P. 

on Birdeye

4 years ago

Everything went very smoothly and quickly. 

Mario A. 

on Birdeye

4 years ago

The communication was great. 

Juan Z. 

on Birdeye

4 years ago

To have less people handle the process so customer doesn't have to repeat what was told by other representatives. One agent asked for one thing and said they would check into it and another agent would repeat what the previous agent stated. Making the process longer than necessary. 

Kris K. 

on Birdeye

4 years ago

Jamie and his team were amazing. Very professional and efficient. Jamie always returned my call or emails and ensures I stayed informed with the process. Very satisfied, we always have a great experience using PannyMac! 

David C. 

on Birdeye

4 years ago

Faiza was wonderful to work with. Very clear and very professional. Thank you so much!! 

Yolanda J. 

on Birdeye

4 years ago

Great customer service. 

Myesha A. 

on Birdeye

4 years ago

Sandra was absolutely incredible. Our builder was a bit unhappy with us for not going with their “preferred” lender, they stated it would be too difficult working with an outside lender. However, Sandra was ALWAYS on top of everything and added a calmness to the storm. Her responses were always prompt, professional and accurate. Our home buying process was honestly a hot mess, it was reassuring knowing Sandra was just an email away for all of our questions. Even when we couldn’t talk to Sandra someone on her team was able to... read more

Laureen B. 

on Birdeye

4 years ago

Ammie was great and very helpful!