PENNYMAC

Jami P. 

on Birdeye

4 years ago

I was able to do everything very easily and quickly via uploading documents on the site. The only small hang up we had was the need for extra documentation to prove child support as part of my income. Otherwise everything flowed nicely and communication of expectations were very clear. 

Audra B. 

on Birdeye

4 years ago

Brianna Koke was an absolute pleasure to talk to. She was very kind and answered all of my somewhat silly questions. At the end of our conversation, she told me to call her anytime if I had any other questions. In today's world, you just do not receive that kind of customer service !! Your company is very lucky to have her !!!!! 

Robert B. 

on Birdeye

4 years ago

Able to do business with my busy schedule and kept me in the loop on everything during the process. 

Karen C. 

on Birdeye

4 years ago

Sandra was always available to answer questions and when she wasn’t, she got back to us relatively quickly!! She made it a pleasant experience for us!! 

Michael G. 

on Birdeye

4 years ago

Painless loan process! 

Anthony S. 

on Birdeye

4 years ago

Linda was great to work with. Very pleasant and knowledgeable. It is so refreshing in this day & age to have a pleasant person to work with:) 

Akshita Chowdary T. 

on Birdeye

4 years ago

Good, was able to communicate easily 

Elizabeth D. 

on Birdeye

4 years ago

I’ve never had such an easy refi. I’m actually stunned at how easy and well the entire process was. Thank you. 

MELISSA L. 

on Birdeye

4 years ago

At first I was a little lost and confused but once things got moving and explained I was able to understand. The company took good care of me and worked above and beyond to help.