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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Every step of the process was clear, in addition to the e-sign website, That was my favorite part, because I didn’t have to mail papers back and forth. Very efficient and easy
Everything was explained and every question was answered
Customer service and communication was grear
We made sure we got Jamie’s number immediately; she was so helpful from day one! She responded to our questions and requests faster than my family members getting back to me. Jamie even gave us information that would benefit us financially. She was prompt and precise! If we ever choose to move again, Jamie will be the first person we call! Thank you Jamie and Penny Mac!
I don’t have anything to add
Everything was processed in a timely manner, all questions were answered. The staff was very knowledgeable and friendly
Outstanding service. Went above and beyond to assist.
the service was fine
Peter was awesome I have no complaints on his end. However, underwriting took forever. I feel they could've initially requested the tax returns and saved me time and aggravation as they had me obtain and send over a dozen pay stubs and W2s. It felt like they did not understand what it means to be a union worker. What's worse is we already had our mortgage with PennyMac so we thought it would be a smoother process.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 49,503 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open on Monday at 6:00 a.m.