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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,118 reviews
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Andrea R.'s profile image
Andrea R. 
on Birdeye

a year ago

This was an great experience. LaTrice answered all 50 billion questions I had. I would use Pennymac again. 

ZACHARY M.'s profile image
ZACHARY M. 
on Birdeye

a year ago

Paulette did a fantastic job. 10/10 but the document portal was often a bit confusing and several things were either requested incorrectly or requested multiple times. 

Ralph M.'s profile image
Ralph M. 
on Birdeye

a year ago

Naturally we want things to happen quicker but reality is always part of the process. Overall I am very happy with the services and I was treated with respect. I look forward to continuing my association with Penny Mac 

Angel T.'s profile image
Angel T. 
on Birdeye

a year ago

Clearly explained the loan process. 

MARY P.'s profile image
MARY P. 
on Birdeye

a year ago

I've financed thru PennyMac several times and it's always a smooth process. Thanks 

Lori B.'s profile image
Lori B. 
on Birdeye

2 years ago

Great experience. I loved working with Edna. She was so nice and kind. It was like I could see her smiling through the phone and that is very rare these days. You are lucky to have her on your team. 

Enrique Munoz H.'s profile image
Enrique Munoz H. 
on Birdeye

2 years ago

Great all around service very easy application process 

Pablo P.'s profile image
Pablo P. 
on Birdeye

2 years ago

The process was super quick, within less than 3 weeks we had closed and funds were in my count. Everyone was courteous and quick to answer my questions. 

Julius B.'s profile image
Julius B. 
on Birdeye

2 years ago

The appraiser being more upfront about repairs. Also I was told some repairs were cosmetic, and it wouldn’t stop the refinance process. That turned out not to be true as we were made fix the cosmetic repairs before we could proceed. Ceaser was outstanding, great employee! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,118 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open on Monday at 6:00 a.m.