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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The Pennymac team, specifically Tanairy Rodriguez, made the mortgage and closing processes so easy! She was always professional and quick to communicate the status of our application and request needed files. She even went above and beyond in the few days before our closing. There was one miscommunication when it came to an insurance document but it was only because the policy had just changed the prior week.
Communication within the company itself is not good had a hard time getting ahold of people
This has been the easiest thing I've done! I didn't need anyone to help me through it. PennyMac people were excellent!
Clean process overall and closing was simple. Some things got a little mixed in the docs but nothing a good title agent couldn’t fix.
The loan process was very easy to follow, and Liem was very responsive to any questions we had. The closing process was very easy and thorough.
My entire team was phenomenal to work with. Especially Maha who had the task of initial contact and documentation requests.
I received request for the same documents through electronic notification, not the individuals helping me. We did not close on time due to appraisal company.
Everything was clearly communicated to me and all of my questions were promptly answered. I would recommend Pennymac to anyone.
Explain started off with a gentleman named Matt Gillespie you walk me through gave me my hives and lows my in between so I just standing past me on to the next person and they can see the lookout for my best interest experience
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,817 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 5:00 p.m.