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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,821 reviews
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Anthony G.'s profile image
Anthony G. 
4 years ago

Linda was thorough, detail oriented, and remarkably professional. If there was a question that she didn't have an answer to she was quick to say that, then quicker to find an answer and relay that information to me. My experience with Linda was everything you could ask for from a Customer Service perspective. 

Alec B.'s profile image
Alec B. 
4 years ago

Great job all around 

Nathaly M.'s profile image
Nathaly M. 
4 years ago

Grace Sparks and her team did an awesome job, very prompt and friendly 

Daniel W.'s profile image
Daniel W. 
4 years ago

Micheal is to hard to contact 

Eric Taylor S.'s profile image
Eric Taylor S. 
4 years ago

The mac Team is great 

Damion H.'s profile image
Damion H. 
4 years ago

The pleasant follow up calls and prompt answers 

Gerhard W.'s profile image
Gerhard W. 
4 years ago

Rosario and Layal are consument professionals. They called to check in constantly and assisted me through every step. They are loyal to the customer and provided every assistance to close the loan. There are other terrific associates that helped in their absence. I am well pleased with PennyMac and would refer PennyMac to any one needing mortgages. Thank you! Gerhard 

James E.'s profile image
James E. 
4 years ago

The only issue was I kept receiving several emails requesting documents that had already been uploaded even after Ammie would check and confirm nothing was needed. 

Zachary S.'s profile image
Zachary S. 
4 years ago

The overall experience was great. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,821 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.