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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Linda was thorough, detail oriented, and remarkably professional. If there was a question that she didn't have an answer to she was quick to say that, then quicker to find an answer and relay that information to me. My experience with Linda was everything you could ask for from a Customer Service perspective.
Great job all around
Grace Sparks and her team did an awesome job, very prompt and friendly
Micheal is to hard to contact
The mac Team is great
The pleasant follow up calls and prompt answers
Rosario and Layal are consument professionals. They called to check in constantly and assisted me through every step. They are loyal to the customer and provided every assistance to close the loan. There are other terrific associates that helped in their absence. I am well pleased with PennyMac and would refer PennyMac to any one needing mortgages. Thank you! Gerhard
The only issue was I kept receiving several emails requesting documents that had already been uploaded even after Ammie would check and confirm nothing was needed.
The overall experience was great.
PENNYMAC has a 4.4 star rating with 49,821 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.