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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,821 reviews
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VALERIE D.'s profile image
VALERIE D. 
4 years ago

Even though I could have tried shopping for a lower APR with other lenders, my confidence in PennyMac influenced my decision. Every employee I communicated with were courteous, patient with me, helpful, kind and cemented my belief that I was doing the right thing. In my humble opinion, that level of professionalism is extraordinary today. 

Keith B.'s profile image
Keith B. 
4 years ago

Veronica was great as an individual, but the company could use a little…organization 

CARRIE M.'s profile image
CARRIE M. 
4 years ago

JP was very helpful with clearing up the duplicate requests for information. If he had not cleared them up my answers would be very different. 

Letty C.'s profile image
Letty C. 
4 years ago

I am very pleased at how my refinancing went. I was able to consolidate all my debt into one low payment. Being a recent widow and paying on my husband medical bills was leaving me living pay check to pay check and sinking fast. PennyMac changed all this. I will be able to breath much more easily. The whole process went quickly and easily. It was done all from my home. Job well done everyone 

Gary T.'s profile image
Gary T. 
4 years ago

Paulette led us every step of the way. Any time we had a question, she answered it right away. 

Linda B.'s profile image
Linda B. 
4 years ago

Everyone was very helpful 

Matthew H.'s profile image
Matthew H. 
4 years ago

It was great. 

RICHARD JOHNSON J.'s profile image
RICHARD JOHNSON J. 
4 years ago

Was smooth and easy 

DIWANI L.'s profile image
DIWANI L. 
4 years ago

Great service! A+++++ 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,821 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.