This profile has been claimed by the business owner or representative.
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
It was a pleasure to work with PennyMac.
Gracie was wonderful
We had a great experience working with Brianna! She was very friendly, professional, and thorough during our cash-out refinance. We give her a 5 Star rating!!!
The staff , Billy and Brianna were friendly and very clear when they spoke with me, I like that in people.
Great job!
Great all the way around!
Underwriting took too long and required too many documents. They requested the same documents multiple times and could not understand a private mortgage I had with my mother. They could not see that I paid off PayPal and actually overpaid even though I provided a statement showing that fact. We could have closed much sooner if they didn't have such an issue understanding PayPal. The document portal is pitiful. Once a document is uploaded, there is not way to upload additional documents. The app has been subpar since it was r... read more
Overall Great Job Brittany Jones
From my first call to closing, everyone I spoke with was beyond helpful! Every question was answered promptly and the amount of communication was great! There was not a time that I felt out of the loop. Thank you Brittany, Michelle, and all of the Pennymac team for an awesome experience!
PENNYMAC has a 4.4 star rating with 48,999 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.