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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Friendly and prompt
I had a wonderful experience with Pennymac and Brianna Koke
My experience with PennyMac was truly inspiring. So inspiring that, with the help of PennyMac I've opened my own business. Before PennyMac, I was told that the help that I needed was impossible to get. PennyMac changed all of that and they changed my life. Benjamin A
Easy process
Thank you for being there when I needed to refinance!
The first person we talked to, Jake Snyder, was GREAT! So patient, knowledgeable, and ensured we understood what to expect. He even checked in a few times after the initial conversation to make sure all went well. I feel like we talked to multiple people afterword, everyone we spoke to was nice and helpful.
The Pennymac team, specifically Tanairy Rodriguez, made the mortgage and closing processes so easy! She was always professional and quick to communicate the status of our application and request needed files. She even went above and beyond in the few days before our closing. There was one miscommunication when it came to an insurance document but it was only because the policy had just changed the prior week.
Communication within the company itself is not good had a hard time getting ahold of people
Professional, easy to work with
PENNYMAC has a 4.4 star rating with 49,503 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.