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PENNYMAC

4.4

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Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,821 reviews
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Cynthia M.'s profile image
Cynthia M. 
4 years ago

Make sure that the documents that the person sends to you that update information for credit payoff and escrow amounts are correct before the DC is signed. I forwarded the county escrow estimate for my home before the closing and the closing documents were not correct. I also would have asked for $1000 more had I known what the "cash back" amount would have been before all those documents were finalized. It wasn't Yester's fault, she had the documents. It was the loan finalizer that should have corrected the information. 

Hector Rivera J.'s profile image
Hector Rivera J. 
4 years ago

Great team! They assisted me with everything and kept me up to date. 

Youngjae K.'s profile image
Youngjae K. 
4 years ago

Anna was through and followed up with any questions I asked in a timely manner. She went above and beyond to gather information which was not exactly in her line of work but she did it so that I can make a timely decision. Anna and her team met the closing date we as a buyer promised with no issues. I have been working with PennyMac over 7 years. It always has been a great company to work with. Thank you. 

Kenneth L.'s profile image
Kenneth L. 
4 years ago

I worked with several individuals, all of whom were helpful and kept me apprised of where I was in the process. 

Jean F.'s profile image
Jean F. 
4 years ago

My experience with Ms Brittany Jones was extremely professional and highly satisfying. Ms Jones communication skills were excellent and she handled the refinance procedure with total competency. In summary my experience in dealing with Ms Jones and the Penny Mac team was awesome 😌 👌. 

DILLON D.'s profile image
DILLON D. 
4 years ago

It was easy 

Maria W.'s profile image
Maria W. 
4 years ago

We're extremely satisfied with Faiza and the rest of the PennyMac team, everything went as planned and we love our new beach house! Thanks PennyMac! 

Joel P.'s profile image
Joel P. 
4 years ago

My experience with Penny Mac was great! Process was smooth and quick. Thank you 

Shawn E.'s profile image
Shawn E. 
4 years ago

I have nothing to compare it to, so it was great, I guess. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,821 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.