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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,121 reviews
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CHRISTOPHER A.'s profile image
CHRISTOPHER A. 
on Birdeye

2 years ago

Linda was nice, explained thins clearly, and was accurate in her explanations. I never felt like I was being mislead or like she was trying to hide something. 

Phillippe G.'s profile image
Phillippe G. 
on Birdeye

2 years ago

👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼 

Wendelly M.'s profile image
Wendelly M. 
on Birdeye

2 years ago

Everything was great. 

Katherine H.'s profile image
Katherine H. 
on Birdeye

2 years ago

I felt like I was managing the loan processing team rather than the other way around. There were missing documents that were continually needed from us even after we uploaded. Our closing date was missed because of a lack of communication and urgency from the PennyMac team. It was exhausting and incredibly stressful to get over the finish line. 

Daniel D.'s profile image
Daniel D. 
on Birdeye

2 years ago

Overall the process was good. 

Harold G.'s profile image
Harold G. 
on Birdeye

2 years ago

Tanairy did a fabulous job communicating and putting me at ease during my loan process. Prior to her, Corrie Holcomb told me to trust her while she was working to get my rate and closing cost down, to be honest I didn’t believe she could get it all done. I gave her the time she requested and before I knew it she knocked it out the park!!! Those two worked really well together and I would recommend them both to my family and friends 

Joanne F.'s profile image
Joanne F. 
on Birdeye

2 years ago

Seemed to be too many hands in the process and they waited till 2 days before closing to have me change insurance or the down payment. Then the documents were finally sent to the trustee, a few hours before closing. 

Cahal M.'s profile image
Cahal M. 
on Birdeye

2 years ago

Eric was excellent. I could not have asked for more from him. 

Aaron B.'s profile image
Aaron B. 
on Birdeye

2 years ago

Considering home buying is one of the biggest purchases of a person life it was important that I felt like I had a team that would walk me through this process. I felt like I could always get a professional on the phone to help at anytime. I appreciate PennyMac for helping me find a way to get us our home! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,121 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.