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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,515 reviews
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Katherine H.'s profile image
Katherine H. 
3 years ago

I felt like I was managing the loan processing team rather than the other way around. There were missing documents that were continually needed from us even after we uploaded. Our closing date was missed because of a lack of communication and urgency from the PennyMac team. It was exhausting and incredibly stressful to get over the finish line. 

Ida Gaye R.'s profile image
Ida Gaye R. 
3 years ago

Communicate well understand when issued and other conflicts were procedures smooth and relief after learn were care. 

Paul C.'s profile image
Paul C. 
3 years ago

Everything was great 

Heather O.'s profile image
Heather O. 
3 years ago

Communication was clear and prompt; any questions we had we answered right away. Everyone we spoke to was friendly and helpful. 

Adam Y.'s profile image
Adam Y. 
3 years ago

Gary was very helpful through a difficult application process. While have my concerns with the process Barry we swccwptuonal. 

Aaron B.'s profile image
Aaron B. 
3 years ago

Considering home buying is one of the biggest purchases of a person life it was important that I felt like I had a team that would walk me through this process. I felt like I could always get a professional on the phone to help at anytime. I appreciate PennyMac for helping me find a way to get us our home! 

Matthew D.'s profile image
Matthew D. 
3 years ago

Thank you Edna! 

Michael H.'s profile image
Michael H. 
3 years ago

The PennyMac team are friendly, professional and helpful Anna Eng was fantastic! Definitely recommend The Handley’s 

DENIS S.'s profile image
DENIS S. 
3 years ago

Great experience with PennyMax from start to the end! They delivered as promised with a great rate that they were able to get me. Anna stayed on top of the loan until the very last day and answered every question that I had. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,515 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.