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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,517 reviews
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Timothy G.'s profile image
Timothy G. 
3 years ago

Patience that was received throughout the process. 

RONALD C.'s profile image
RONALD C. 
3 years ago

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Andrew L.'s profile image
Andrew L. 
3 years ago

Nancy was fantastic. She worked very hard to get us closed in the time frame we wanted. When my husband was found to be disabled by the VA, Nancy worked overtime to get the documents into the VA to get the VA funding fee waived. This was all done the the week before closing and she still made it happen. We are so happy it all worked out! 

Lindsay M.'s profile image
Lindsay M. 
3 years ago

The loan person did not communicate that they were changing the person of contact to the title company nor the real estate agent so neither of them could get in contact with the agent days before the closing. Very unacceptable and delayed the process multiple days. 

Rasaan L.'s profile image
Rasaan L. 
3 years ago

Penny Mac is there every step of the way. Great communication and Great Team 

Joseph F.'s profile image
Joseph F. 
3 years ago

Candice did a great job walking us through the whole process. She answered our questions very quickly. 

Marc F.'s profile image
Marc F. 
3 years ago

Clear and understandable expectations and a very friendly experience. 

Terrence M.'s profile image
Terrence M. 
3 years ago

I had previously applied with Bank Of America for a HELOC and the experience was horrible. Service here was amazing and communication was great. Very fast process and much quicker than i expected. I highly recommend. 

Chiara G.'s profile image
Chiara G. 
3 years ago

New title lien came right before closing so we had to extend. Took a few tries with the mailing label to get right and I had not caught it we would have had to extend. Overall great but just that last part. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,517 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.