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PENNYMAC

4.4

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Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,503 reviews
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John F.'s profile image
John F. 
3 years ago

Linda was amazing to work with. She needs a raise! 

Janet T.'s profile image
Janet T. 
3 years ago

Lettisa was very knowledgeable, and professional. Yet she seemed like a friend that would have the answers to all our questions. I can’t say enough about her Koran. They are both easy to work with us. Thank you for hiribpng people that are easy to work with yet very knowledgeable. We appreciate all the help 

Paige H.'s profile image
Paige H. 
3 years ago

If my phone calls were returned. If my concerns were taken more seriously. The overall organization seemed very poor and at one point I even felt like I was being scammed. 

GARLAND M.'s profile image
GARLAND M. 
3 years ago

Peter was great and looking forward doing business with him in the future 

Freddie Cagle J.'s profile image
Freddie Cagle J. 
3 years ago

It was fast 42 days from start to finish 

Ronald Chue J.'s profile image
Ronald Chue J. 
3 years ago

Jamie Wright made the process enjoyable. It was our pleasure to always get clear updates and information from Jamie! Thank you again. 

Rick W.'s profile image
Rick W. 
3 years ago

It seemed the team from PennyMac were not all on the same page, it was very frustrating at times. Paul tried , I felt, to get me info and to try and wrap up everything in a timely manner. 

Jason B.'s profile image
Jason B. 
3 years ago

Easy re-finance 

Matthew C.'s profile image
Matthew C. 
3 years ago

When I started this process I was told we’d get the $22k cash and our monthly payment would be $1985. I geared all of my information and the start date for my job was entered incorrectly so we spent over a week going back and forth to get that fixed so the system would stop asking me for paperwork that didn’t exist. I finally had to call to get it resolved after I’d been told it was fixed. Then we get the paperwork and the cash out was set at $18k. $4k less than what I was told. The guy was able to get it fixed, but that als... read more

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,503 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.