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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The online portal accuracy can improve and overall communication and response time from the loan officer.
Customer service experience from the beginning of the process to the end was consistent no matter who I spoke with.
There was a handful of things I was unsure about the entire time, like what exactly was needed of me... also questions that were email and never replied to... an entire document was missing from my closing and I had to meet up again... I love Pennymac but this was a process!
1224567890
Working with Sarah and Lori was amazing. Our loan got complicated because we kept making changes with our 1031 exchange but Sarah and Lori were there every step of the way making sure what we needed was taken care of. We couldn't have asked for better people to work with!
Very courteous and knowledgeable team. Process was smooth
Everything was in order and went smooth. No complaints here
Excellent service from Sandy and everyone else. Thank you
I like how the loan process was simple and easy. Also, they kept me informed all the way to the end. Thanks!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,999 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.