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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,122 reviews
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Sabrina D.'s profile image
Sabrina D. 
on Birdeye

2 years ago

The whole process was quick, easy, and all around a pleasant experience. 

Alexander F.'s profile image
Alexander F. 
on Birdeye

2 years ago

Loved loved loved working with Penny Mac and their team. They made everything simple and truly worked in my favor and at my pace! 

Ana H.'s profile image
Ana H. 
on Birdeye

2 years ago

Rashawna Balkman was excellent 👌! 

Amy P.'s profile image
Amy P. 
on Birdeye

2 years ago

Easy to talk to and explained things in an understandable way. 

Melissa H.'s profile image
Melissa H. 
on Birdeye

2 years ago

From start to finish the whole process of acquiring our new home loan was great! Everyone we spoke with, especially Anna Eng , were professional and were always able to give us an answer quickly. We will gladly recommend others to PennyMac. 

MARIA D.'s profile image
MARIA D. 
on Birdeye

2 years ago

The Pennymac team was always nice and pretty helpful, they explain me what documents I should send and the understand if I was busy at my job and call me bavk if I need it. Everything was fast thru the website and the emails. 

Lee B.'s profile image
Lee B. 
on Birdeye

2 years ago

processing took to long and unusual document request at the last minute 

David H.'s profile image
David H. 
on Birdeye

2 years ago

Process the loan more promptly. This was just a refinance. 

Christina C.'s profile image
Christina C. 
on Birdeye

2 years ago

Darcell was very responsive and kept me updated throughout the process. She also made sure I had any questions answered quickly! Excellent support! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,122 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.