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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,124 reviews
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KYLE B.'s profile image
KYLE B. 
on Birdeye

2 years ago

Very easy to refinance. Team was fantastic! 

Venessa P.'s profile image
Venessa P. 
on Birdeye

2 years ago

The fact that an updated appraisal was needed was not recognized until the last moment. The closing date was moved back from the 05/31/22 to 06/03/22. Then it was request to be moved back to 06/06/22, the corporate company sent me a letter advising that if I didn't close on 06/03/22 they were putting the house on the market on 06/06/22. I didn't know if I was going to closing until 06/02/22. Then I was sent to closing with the wrong amount I was suppose to wire to the title company. I was 7,095.00 short. I had to borro... read more

Joi H.'s profile image
Joi H. 
on Birdeye

2 years ago

Russ Martin was tremendously helpful throughout the process. 

Steven J.'s profile image
Steven J. 
on Birdeye

2 years ago

There were some hiccups along the way. I repeatedly pointed out closing documents and estimates were not accurate. Pravik, attempted to dishonor his agreement. However, in the end Everyone came together and resolved all the issues, all agreements were honored, the overall experience was easy and fast. We closed on time and I love my home. Rosario was extremely pleasant to work with and she made it look easy. 

MELINDA P.'s profile image
MELINDA P. 
on Birdeye

2 years ago

Fastest refinance we have ever had! 

Glenda S.'s profile image
Glenda S. 
on Birdeye

2 years ago

Promptness, Knowledge, and Professionalism 

Stephanie C.'s profile image
Stephanie C. 
on Birdeye

2 years ago

Mary did a fantastic job answering all my questions and keeping me up to speed with what was going on. 

Toby R.'s profile image
Toby R. 
on Birdeye

2 years ago

This is our third loan with PennyMac over the years. I would highly recommend them! We had great people to work with on each of our loans. The process goes so easily and quickly. I love their app, too. It’s so easy to make a monthly payment. 

Crystal McCloud R.'s profile image
Crystal McCloud R. 
on Birdeye

2 years ago

Ceaser as extremely helpful and understanding. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,124 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.