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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,518 reviews
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Michael M.'s profile image
Michael M. 
3 years ago

I was contacted by so many people during this refinance it was ridiculous and it was hard trying to contact people for help. I lost months of savings because the process took so long. Im very disappointed in PennyMac. 

Raimundo M.'s profile image
Raimundo M. 
3 years ago

Linda Frazier, very professional and polite, the help she gave to me on this process of refinance was incredible. Thank you, thank you Linda, keep it up with a good work. 

Albert C.'s profile image
Albert C. 
3 years ago

Was told multiple times we had all paperwork in only to have another representative say we needed more paperwork. Also they contacted a place I don’t even work at for verification of employment! 

Stephen Y.'s profile image
Stephen Y. 
3 years ago

It was a good experience 

Lisa H.'s profile image
Lisa H. 
3 years ago

Repetitive asks for documents, which necessitated calls to PennyMac to check and get clarity. Otherwise straightforward experience with expected results. 

Sharon C.'s profile image
Sharon C. 
3 years ago

Jamie was wonderful he made the process easier then expected and always communicated with me so there were no surprises. 

Tyree C.'s profile image
Tyree C. 
3 years ago

Jamie was always very friendly and he helped to simplify the loan process. 

Rita M.'s profile image
Rita M. 
3 years ago

Jamie was great. He answered all my questions quickly. He called weekly with loan status and explained everything very well. 

MILDRED G.'s profile image
MILDRED G. 
3 years ago

Great experience during the needed times. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,518 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.