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PENNYMAC

4.4

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Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,821 reviews
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Stanko N.'s profile image
Stanko N. 
4 years ago

I have no words, everything was in the best. Congratulations on a job well done 

Jennifer D.'s profile image
Jennifer D. 
4 years ago

Very kind and hard working! 

Troy C.'s profile image
Troy C. 
4 years ago

Great people to work with, wasn't the time frame we expected but we are just so happy to have closed. 

Donell W.'s profile image
Donell W. 
4 years ago

Great staff 

Christopher O.'s profile image
Christopher O. 
4 years ago

The Process was smooth, I recommend Pennymac. 5 Stars 

Carlos R.'s profile image
Carlos R. 
4 years ago

From the first point of contact all the way to the closing I was blown away at how I was treated and how transparent all associates were regarding the process and expectations. Our closing was even way earlier than expected and we received funds within a week which was more than generous. We appreciate all of the associates that assisted us during the refinance process. Thank you PennyMac USA for your continued support and service. -Carla & Carlos Ruiz 

Kermit H.'s profile image
Kermit H. 
4 years ago

I was very impressed with how quickly and efficiently the loan process proceeded from the application to closing. Thank you PennyMac! 

Randall H.'s profile image
Randall H. 
4 years ago

Brittany was very good to work with. There was a hiccup with the final acceptance: we got conflicting reports on when we'd made it to the final approval stage. At one point, we got notification we were approved and we could scheduled the closing; it was two weeks before that information was hammered out and the closing was scheduled. It took nearly 2 months -- part of that was because our roof needed repair -- which I told the loan office initially was part of the reason we wanted money -- but we had to get it repaired b... read more

TONI S.'s profile image
TONI S. 
4 years ago

I have taken out several loans from different lenders, PennyMac was the easiest and quickest process of them all. They didn't continually come back requesting more documents every time things went into underwriting. I would highly recommend! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,821 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.