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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,082 reviews
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BRANDON C.'s profile image
BRANDON C. 
3 years ago

Great experience! 

Antonio G.'s profile image
Antonio G. 
3 years ago

Thank you for the great customer service. 

Kimberly G.'s profile image
Kimberly G. 
3 years ago

Very helpful when we added our daughter to the loan and keeping us informed when documents were needed. 

Sharon S.'s profile image
Sharon S. 
3 years ago

I have never had a loan process go so smoothly as this loan, and it was fantastic from start to finish! The Pennymac team worked together to get my loan through as quickly and as efficiently as anyone could expect but Paulette Wiley, the Loan Specialist who processed my loan, was nothing short of amazing. We traded phone calls and emails throughout the process she was always available to me if I had any questions or concerns. Her demeanor was so pleasant and friendly, I felt that I was in good hands, and no matter how m... read more

Portia M.'s profile image
Portia M. 
3 years ago

Working with Ms. Wiley made the process smoother. She was patient with my questions and her demeanor was always pleasant. She returned calls in a timely manner. Had it not been for her I might have not compled the process. 

Kevin J.'s profile image
Kevin J. 
3 years ago

Thank you sir 

Joshua B.'s profile image
Joshua B. 
3 years ago

We are glad you had a GREAT experience. Would you tell us what made it GREAT? Once you click the 'Post My Review' button below, we will copy the testimonial to your computer/phone clipboard and take you to another site, LendingTree. Please give us a star rating and paste the testimonial there so others may learn about your experience. Thank you. 

Grant O.'s profile image
Grant O. 
3 years ago

Very good experience. 

Jeremy B.'s profile image
Jeremy B. 
3 years ago

My closing was delayed because of legal issues on my end, but we kept working at the process, and PennyMac was able to keep my interest rate locked in for me, which saved me a fair amount of cash going forward. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,082 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.