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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,130 reviews
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Angel G.'s profile image
Angel G. 
on Birdeye

2 years ago

I expressed my feelings to her supervisor a few days later. When I was upset with her poor aritude I asked to speak to her boss but she never got her to come on phone nor gave her the message. I had to call in two days later 

Romeo M.'s profile image
Romeo M. 
on Birdeye

2 years ago

Professional, informative, caring. 

Albert B.'s profile image
Albert B. 
on Birdeye

2 years ago

From the loan officer to the processor, every step along the way was handled intelligently and professionally. Andrea and Kaitlyn were amazing in answering and solving issues. 

Amanda B.'s profile image
Amanda B. 
on Birdeye

2 years ago

She was great!!! Very quick responses and follow up, friendly, and made me relax a bit as we got to the end 

Leandro Gonzalez B.'s profile image
Leandro Gonzalez B. 
on Birdeye

2 years ago

The overall process was great 

Kimberly M.'s profile image
Kimberly M. 
on Birdeye

2 years ago

Pennymac made it possible to do everything from the comfort of my home! 

John R.'s profile image
John R. 
on Birdeye

2 years ago

Rosario Lopez A+ service 

Tyrus B.'s profile image
Tyrus B. 
on Birdeye

2 years ago

The best customer service I've had from a mortgage company. Professionalism all the way through. The company should set standards for all others. Thank you again. 

Gregory H.'s profile image
Gregory H. 
on Birdeye

2 years ago

Very knowledgeable and courteous loan officer and advisor, which made the entire process easy and smooth. Will definitely recommend to family and friends. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,130 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.