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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,520 reviews
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Dennis W.'s profile image
Dennis W. 
3 years ago

The entire process start to finish was basically effortless thanks to the amazing M.A.C team! I'm definitely a happy customer! 

Kelly C.'s profile image
Kelly C. 
3 years ago

Rosario and Dewayne were so great to work with. We made changes to the loan amount a couple times and they always were quick to get back to us with updated information. Closing package got to the closing company in plenty of time and closing was really easy. 

Janon G.'s profile image
Janon G. 
3 years ago

I was asked for the same documents so many times. At closing there was so much confusion on what was being paid and documents needed. My insurance was not handled properly so I had to get insurance on the home in a rush on the day of closing and my closing was late. 

Arthur H.'s profile image
Arthur H. 
3 years ago

This was our Third time working with PENNYMAC. Ten 🌟 across the board from start to finish. Thank you PW and my mac team 

Caleb A.'s profile image
Caleb A. 
3 years ago

Assistance and communication was overall good during the experience. PennyMac does need to work on answering emails, no one answers emails but they all send them. It's inconsistent and can lead to a feeling of not being able to get in touch with the specific person you need to, when you need to during strict timelines. 

KENDELL C.'s profile image
KENDELL C. 
3 years ago

Everything 

Danash K.'s profile image
Danash K. 
3 years ago

Great experience 

Jacob S.'s profile image
Jacob S. 
3 years ago

Thank you it was great 

Bret N.'s profile image
Bret N. 
3 years ago

It was a great experience from start to finish very friendly very helpful 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,520 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.